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- Tasks: Lead critical incident management and guide teams to restore services under pressure.
- Company: A top sports streaming service with a focus on seamless user experiences.
- Benefits: Healthcare, generous leave, and access to learning resources.
- Other info: Exciting opportunities for growth in a fast-paced environment.
- Why this job: Join a dynamic 24/7 team and make a real impact in the tech world.
- Qualifications: Proven experience in incident management and strong ITIL knowledge.
The predicted salary is between 40000 - 50000 £ per year.
A leading sports streaming service is seeking a Technical Incident Manager in Leeds. You will be responsible for managing critical incidents across platforms, leading restoration efforts, and guiding teams under pressure.
The ideal candidate should have proven experience in incident management and a strong understanding of ITIL practices.
Benefits include healthcare, generous leave, and access to learning resources. Join a dynamic, 24/7 team dedicated to delivering seamless experiences for users.
24/7 Technical Incident Leader for Global Platforms employer: DAZN
Contact Detail:
DAZN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Technical Incident Leader for Global Platforms
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your incident management skills. Think of real-life examples where you've led teams under pressure. We want to hear how you’ve turned chaos into calm!
✨Tip Number 3
Show off your ITIL knowledge! Be ready to discuss how you've applied these practices in past roles. It’s all about demonstrating that you can manage critical incidents effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 24/7 Technical Incident Leader for Global Platforms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in incident management and ITIL practices. We want to see how your skills align with the role of Technical Incident Manager, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our dynamic team. We love seeing personality, so let your enthusiasm for sports streaming come through!
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've successfully managed critical incidents. We’re looking for candidates who can lead under pressure, so share those stories that demonstrate your ability to restore services quickly and efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at DAZN
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL practices before the interview. Be ready to discuss how you've applied these principles in past roles, especially in managing incidents. This will show that you understand the framework and can effectively lead restoration efforts.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams under pressure during critical incidents. Think about specific situations where your leadership made a difference. This will demonstrate your ability to guide teams effectively, which is crucial for the role.
✨Familiarise Yourself with the Company
Research the sports streaming service and its platforms. Understand their user base and any recent incidents they've faced. This knowledge will help you tailor your answers and show that you're genuinely interested in contributing to their mission.
✨Practice Calmness Under Pressure
Since this role involves managing critical incidents, practice answering questions while maintaining a calm demeanour. You might be asked situational questions that test your response to high-pressure scenarios, so being composed will reflect well on your ability to handle real-life incidents.