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For Companies At a Glance
- Tasks: Join us as a Dispatch Assistant, ensuring timely pick-up and delivery of shipments.
- Company: Be part of a stable and growing organisation with a positive work culture.
- Benefits: Enjoy competitive weekly pay, quick advancement, and modern facilities.
- Why this job: This role offers hands-on experience in a fast-paced environment with a focus on customer satisfaction.
- Qualifications: Proficiency in Microsoft Office, excellent communication skills, and attention to detail required.
- Other info: Ideal for those available for a 2nd shift schedule.
The predicted salary is between 24000 - 36000 £ per year.
Overview
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
Responsibilities
- Dispatch Assistants are responsible for satisfying customers by providing consistent and reliable on-time pick-up and delivery of shipments.
- Assisting the Service Center Manager, Operations Manager, and/or Supervisors
- Providing assistance to Drivers
- Preparing bills of lading and delivery receipts
- Maintaining excellent communication with external and internal customers as well as interline companies
- May be asked to assist with:
- Data entry
- Answering phones
- Freight reports
- Driver collect reports
- Billing and filing
Qualifications
- Knowledge and skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Experience in a fast-paced environment with excellent attention to detail
- Exceptional communication and customer service skills
- Available to work a 2nd shift schedule
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
Dispatch Assistant/Driver Check In employer: Dayton Freight Lines
Contact Detail:
Dayton Freight Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Assistant/Driver Check In
✨Tip Number 1
Familiarise yourself with the logistics and dispatch industry. Understanding the basics of shipment processes and customer service expectations will help you stand out during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these programs is crucial for tasks like data entry and preparing documents, which are part of the job.
✨Tip Number 3
Practice your communication skills. Since the role involves maintaining excellent communication with customers and team members, being able to articulate your thoughts clearly will be a big plus.
✨Tip Number 4
Be prepared to discuss your experience in fast-paced environments. Highlight specific examples where you've demonstrated attention to detail and customer service, as these are key qualities for the Dispatch Assistant role.
We think you need these skills to ace Dispatch Assistant/Driver Check In
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Dispatch Assistant/Driver Check In. Emphasise your communication skills, attention to detail, and any experience in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experiences make you a great fit for the position, particularly in customer service and teamwork.
Highlight Technical Skills: Since the job requires knowledge of Microsoft Office Programs, be sure to mention your proficiency in these tools. If you have experience with data entry or freight reports, include that as well to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Dayton Freight Lines
✨Show Your Customer Service Skills
Since the role involves maintaining excellent communication with customers, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to resolve issues and ensure satisfaction.
✨Demonstrate Attention to Detail
Given the importance of accuracy in preparing bills of lading and delivery receipts, discuss specific instances where your attention to detail made a difference. This could include examples from previous jobs or projects.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a key requirement, brush up on your skills before the interview. Be ready to discuss how you've used these programs in previous roles, especially for data entry and reporting tasks.
✨Prepare for Shift Work Questions
Since the position requires availability for a 2nd shift schedule, be honest about your flexibility and willingness to work during those hours. Consider discussing any previous experience you have with shift work to demonstrate your adaptability.
