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- Tasks: Provide top-notch customer service and manage patient access responsibilities.
- Company: Join a leading children's hospital dedicated to improving pediatric care.
- Benefits: Full-time hours, no holidays, and a supportive work environment.
- Why this job: Make a difference in children's lives while gaining valuable experience.
- Qualifications: High school diploma or GED; customer service experience preferred.
- Other info: Flexible schedule with opportunities for growth in healthcare.
The predicted salary is between 28800 - 43200 £ per year.
Locations: Child Health Pavilion
Time type: Full time
Posted on: Posted Today
Job requisition id: R21796
Facility: Child Health Pavilion
Department: Patient Access - Main Campus
Schedule: Full time
Hours: 40
Job Details: Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but are not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.
Department Specific Job Details:
- Shift: Monday-Friday 8:00am-4:30pm
- Every 10th Saturday rotation
- No holidays
- Will rotate between the Main Campus, the Child Health Pavilion, and the Hope Center.
Education: High school diploma or GED
Experience: Customer service (preferred), Registration (preferred)
We innovate with purpose: We adapt and change to improve paediatric care, for today and tomorrow.
Access Specialist I- Main Campus- Full Time employer: Dayton Children's
Contact Detail:
Dayton Children's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access Specialist I- Main Campus- Full Time
✨Tip Number 1
Network like a pro! Reach out to current employees at Dayton Children’s Hospital on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient access roles. Think about your customer service experiences and how they relate to the job. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. It shows you’re serious about the role and ready to represent Dayton Children’s Hospital.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the Access Specialist position. We believe in making connections!
We think you need these skills to ace Access Specialist I- Main Campus- Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and registration. We want to see how your skills align with the Access Specialist role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient access and how you can contribute to our mission at Dayton Children’s Hospital. Keep it friendly and professional!
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple – we want to understand your experience without any confusion.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Dayton Children's
✨Know Your Role
Make sure you understand the responsibilities of an Access Specialist I. Familiarise yourself with tasks like appointment scheduling, insurance verification, and patient relations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is key for this position, prepare examples from your past experiences where you excelled in providing excellent service. Think about how you handled difficult situations or went above and beyond for a customer.
✨Research the Facility
Take some time to learn about Dayton Children’s Hospital and its mission. Understanding their values and how they innovate in pediatric care will allow you to align your answers with their goals during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you determine if the job is the right fit for you. Consider asking about team dynamics or opportunities for professional development.