Billing Associate

Responsible for submitting and following up on insurance claims, billing patients, resolving payment issues, and maintaining patient records. Key duties involve translating medical information into standardized codes, reconciling payments, and ensuring compliance with regulations like HIPAA. This role requires strong organizational skills, attention to detail, proficiency with billing software, and excellent communication abilities.

Key responsibilities

• Submit clean claims to payers such as Medicare, Medicaid, and commercial insurers.
• Bill patients for their out-of-pocket expenses and follow up on overdue accounts.
• Process, post, and reconcile payments from insurance companies and patients to ensure accounts are accurate and up-to-date.
• Follow up on denied or unpaid claims, identify reasons for denial, and submit appeals when necessary.
• Maintain accurate and confidential patient billing records and ensure all documentation is organized for retrieval.
• Adhere to billing regulations and HIPAA privacy rules to ensure patient data is secure.

Required skills and qualifications

• Technical skills

• Proficiency with medical billing and electronic health record (EHR) software.
• Understanding of medical coding systems like CPT and ICD-10.
• Familiarity with claim forms, such as CMS-1500 and UB-04.

• Strong verbal and written communication for interacting with patients and insurance agents.
• Exceptional organizational and attention to detail.
• Problem‑solving and analytical skills to resolve billing discrepancies.
• Ability to work independently and manage time effectively to meet deadlines.

Education and experience

• High school diploma or equivalent required.
• An associate's degree or professional certification is preferred.
• Previous experience in medical billing or a related field is a plus.

Pay Scale

The hourly pay range for this position is $17.50-$25.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual's qualifications, experience, knowledge, skills, and abilities.

Benefit Offerings

DCND offers a variety of benefits for full‑time employees, including employer paid life and short‑term disability insurance, employer sponsored health, dental, and vision insurances. DCND also offers additional optional employee paid benefits including additional Life, Critical Illness, and Long Term Disability insurance. Time off for this position would be accrued per pay period. Employees in their first year of employment accrue 96 hours of PTO. The amount of time off an employee accrues is based on years of service.