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- Tasks: Be the friendly face of our luxury clinic, managing appointments and ensuring top-notch client service.
- Company: Join a prestigious international facial skin clinic in the heart of Soho.
- Benefits: Earn commission on sales, enjoy a dynamic work environment, and develop your career in beauty.
- Why this job: Make a real impact in clients' lives while working in a stylish and supportive team.
- Qualifications: Experience in beauty retail or wellness clinics, with strong communication and organisational skills.
- Other info: Flexible full-time role with opportunities for growth and creativity.
The predicted salary is between 24000 - 36000 Ā£ per year.
Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Soho who are looking for a Clinic Coordinator to join their friendly team! Occasionally you may cover other clinics in London, but you will be mainly based in Soho. You should have a background in beauty retail, aesthetics, or wellness clinic environments to be considered.
Responsibilities
- Serve as the initial point of contact of the company, playing a pivotal role in client interactions and ensuring exceptional customer service.
- Coordinate frontādesk activities, managing appointments, and maintaining a welcoming reception area.
- Conduct postātreatment followāups with new clients to record feedback and schedule their next appointment.
- Communicate improvements to the Clinic Manager.
- Promote and upsell new services and products.
- Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products.
- Focus on meeting and exceeding sales targets.
- Support clinic success by improving efficiency and accuracy in all processes and procedures.
- Assist Clinic Manager with orientation, training, coaching, and developing new staff members.
Skills and Knowledge
- Excellent communication and interpersonal skills.
- Strong client interfacing skills.
- Organizational and time management proficiency.
- Initiative, independent judgment, decisionāmaking, and problemāsolving ability.
- Proficient in Microsoft Office systems.
- Ability to build rapport with clients in person and over the phone.
- Comprehension and inference skills from written material.
- A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry.
Ideal Candidate
- Presentable and professional.
- Ability to work under pressure and adhere to tight deadlines.
- Proactive, positive, enthusiastic, selfāmotivated, and flexible.
- Creative thinking ability.
- Teamāoriented with the initiative to work independently.
- Serviceāoriented and customerāfocused.
Additional commission earnings to be earned on memberships and product sales!
Schedule
Fullātime - 5 days per week. You must be flexible to work weekends.
Apply today to secure an interview.
Client Coordinator / Luxury Laser Clinic Group in Westminster employer: Daytime Healthcare Recruitment Limited
Contact Detail:
Daytime Healthcare Recruitment Limited Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Client Coordinator / Luxury Laser Clinic Group in Westminster
āØTip Number 1
Network like a pro! Reach out to your connections in the beauty and wellness industry. Attend events, join online forums, or even pop into local clinics to chat with staff. You never know who might have a lead on that perfect Client Coordinator role!
āØTip Number 2
Show off your personality! When you get an interview, let your passion for beauty and skincare shine through. Share your experiences and how they relate to the role. Remember, they want someone who fits in with their friendly team!
āØTip Number 3
Prepare for those tricky questions! Think about how you would handle client interactions or upselling services. Practise your responses so you can demonstrate your excellent communication skills and problem-solving abilities during the interview.
āØTip Number 4
Donāt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Client Coordinator / Luxury Laser Clinic Group in Westminster
Some tips for your application š«”
Show Your Passion: Let us see your genuine enthusiasm for beauty and skincare in your application. Share any relevant experiences or stories that highlight your love for the industry ā itāll make you stand out!
Tailor Your CV: Make sure your CV is tailored to the role of Clinic Coordinator. Highlight your experience in beauty retail, aesthetics, or wellness clinics, and donāt forget to mention any sales achievements!
Craft a Personal Cover Letter: A personal touch goes a long way! Write a cover letter that reflects your personality and explains why youāre the perfect fit for our team. We want to know what makes you tick!
Apply Through Our Website: Donāt forget to apply through our website! Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, itās super easy!
How to prepare for a job interview at Daytime Healthcare Recruitment Limited
āØKnow Your Stuff
Before the interview, make sure you research the luxury laser clinic and understand their services. Familiarise yourself with the latest trends in beauty and skincare, as well as any specific treatments they offer. This will show your genuine interest and help you engage in meaningful conversations during the interview.
āØShowcase Your People Skills
As a Client Coordinator, you'll be the face of the clinic. Practice your communication skills and think of examples where you've provided exceptional customer service. Be ready to discuss how you handle difficult clients or situations, as this will demonstrate your ability to maintain a positive atmosphere.
āØDemonstrate Organisational Skills
Since you'll be managing appointments and coordinating front-desk activities, it's crucial to highlight your organisational abilities. Prepare to discuss how you prioritise tasks and manage your time effectively, especially in a busy environment. You might even want to bring a planner or digital tool to show how you keep everything on track.
āØBe Sales Savvy
The role involves promoting and upselling services and products, so be prepared to talk about your sales experience. Think of specific instances where you've successfully sold a product or service, and be ready to share your strategies for meeting sales targets. This will show that you're not just about providing great service but also driving the clinic's success.
