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- Tasks: Be the face of our luxury clinic, ensuring clients feel welcomed and valued.
- Company: Join a prestigious international facial skin clinic in vibrant Soho.
- Benefits: Earn commission on sales, enjoy a dynamic work environment, and develop your career.
- Why this job: Make a real impact in beauty and wellness while connecting with clients.
- Qualifications: Experience in beauty retail or wellness, with strong communication skills.
- Other info: Flexible full-time role with opportunities for growth and creativity.
The predicted salary is between 24000 - 36000 £ per year.
Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Soho who are looking for a Clinic Coordinator to join their friendly team! Occasionally you may cover other clinics in London, but you will be mainly based in Soho.
You should have a background in beauty retail, aesthetics, or wellness clinic environments to be considered.
As a Clinic Coordinator you will:
- Serve as the initial point of contact of the company, playing a pivotal role in client interactions and ensuring exceptional customer service.
- Coordinate front-desk activities, managing appointments, and maintaining a welcoming reception area.
- Conduct post-treatment follow-ups with new clients to record feedback and schedule their next appointment.
- Communicate improvements to the Clinic Manager.
- Promote and upsell new services and products.
- Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products.
- Focus on meeting and exceeding sales targets.
- Support clinic success by improving efficiency and accuracy in all processes and procedures.
- Assist Clinic Manager with orientation, training, coaching, and developing new staff members.
Skills and Knowledge:
- Excellent communication and interpersonal skills.
- Strong client interfacing skills.
- Organizational and time management proficiency.
- Initiative, independent judgment, decision-making, and problem-solving ability.
- Proficient in Microsoft Office systems.
- Ability to build rapport with clients in person and over the phone.
- Comprehension and inference skills from written material.
- A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry.
Ideal Candidate:
- Presentable and professional.
- Ability to work under pressure and adhere to tight deadlines.
- Proactive, positive, enthusiastic, self-motivated, and flexible.
- Creative thinking ability.
- Team-oriented with the initiative to work independently.
- Service-oriented and customer-focused.
Additional commission earnings to be earned on memberships and product sales!
Schedule:
- Full-time - 5 days per week. You must be flexible to work weekends.
Apply today to secure an interview.
Client Coordinator / Luxury Laser Clinic Group in London employer: Daytime Healthcare Recruitment Limited
Contact Detail:
Daytime Healthcare Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Coordinator / Luxury Laser Clinic Group in London
✨Tip Number 1
Get to know the clinic's vibe! Before your interview, pop by the clinic if you can. Check out the atmosphere, chat with staff, and get a feel for their customer service style. This will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on how your background in beauty retail or wellness aligns with the Clinic Coordinator role. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your sales skills! Be ready to discuss how you've successfully upsold products or services in the past. Share specific examples that highlight your ability to meet and exceed targets – this is key for the role!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Client Coordinator / Luxury Laser Clinic Group in London
Some tips for your application 🫡
Show Your Passion: Let us see your genuine enthusiasm for beauty and skincare in your application. Share any relevant experiences or interests that highlight your love for the industry, as this will help you stand out!
Tailor Your CV: Make sure your CV is tailored to the role of Clinic Coordinator. Highlight your experience in customer service, sales, and any relevant skills that match what we're looking for. A personalised CV shows us you're serious about joining our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it friendly and professional, just like the atmosphere we foster at our clinic.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and tech-savvy!
How to prepare for a job interview at Daytime Healthcare Recruitment Limited
✨Know Your Stuff
Familiarise yourself with the clinic's services and products. Understand the latest trends in beauty and skincare, as well as any promotions they might be running. This will not only show your genuine interest but also help you answer questions confidently.
✨Showcase Your People Skills
As a Clinic Coordinator, you'll be the face of the clinic. Practice your communication skills and think of examples where you've provided exceptional customer service. Be ready to discuss how you build rapport with clients, both in person and over the phone.
✨Demonstrate Organisational Skills
Prepare to talk about your time management and organisational abilities. Think of specific instances where you've successfully managed appointments or coordinated activities in a busy environment. This will highlight your capability to handle the front-desk responsibilities.
✨Be Ready to Sell Yourself
Since upselling is part of the role, come prepared with ideas on how you would promote services and products. Share your past experiences in sales or customer service, and be enthusiastic about how you can contribute to meeting and exceeding sales targets.
