Head of Service Management & Support

Head of Service Management & Support

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the management of theatres, recovery, and endoscopy services in a luxury private hospital.
  • Company: Join a prestigious private hospital near central London, known for its exceptional healthcare services.
  • Benefits: Enjoy 27 days annual leave, discounts, interest-free loans, and personal development opportunities.
  • Why this job: Be part of a patient-centred culture that prioritises safety and professional growth.
  • Qualifications: Degree-level education with RN (General) Level 1 or Operating Department Practitioner status required.
  • Other info: Act as the Medical Devices Safety Officer and support service development initiatives.

The predicted salary is between 72000 - 108000 £ per year.

Head of Theatre & Surgical Services / Luxury Private Hospital Daytime Healthcare are working with a luxury private hospital, that is not far from central London. The Head of Surgical Services is responsible for the clinical, professional and financial outcomes, including the day to day operational management of the Theatres, Recovery and Endoscopy with a key role supporting further development of Minor Ops. Additionally, the Head of Surgical Services supports the Endoscopy Lead to achieve JAG and develop and grow the service. A key aspect of this role is to develop a positive proactive cultural environment that fosters a safety first patient centred service that meets CQC and AfPP standards and supports workforce development. The Head of Surgical Services acts as the Medical Devices Safety Officer (MDSO). Private healthcare scheme ~27 days annual leave. ~ Blue Light Card discounts and local business discounts. ~ Interest-free season ticket loans and cycle to work scheme. ~ Free eye check-up vouchers and media subscriptions. ~ Career progression opportunities and personal development courses. The ideal Surgical Services Manager will have: A degree-level education with RN (General) Level 1 or Qualified Operating Department Practitioner status. Relevant post-basic qualifications and experience, such as in cardiac or orthopaedics. Proven project management involvement and quality improvement experience. Leadership and management abilities, with a flexible and adaptable approach.

Head of Service Management & Support employer: Daytime Healthcare Recruitment Limited

Join a prestigious luxury private hospital near central London, where you will lead the Surgical Services team in delivering exceptional patient care within a supportive and innovative environment. With a strong emphasis on professional development, our organisation offers extensive career progression opportunities, generous annual leave, and a range of employee benefits including a private healthcare scheme and local business discounts. Experience a culture that prioritises safety and excellence, making it an ideal place for dedicated professionals to thrive.
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Contact Detail:

Daytime Healthcare Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Service Management & Support

✨Tip Number 1

Network with professionals in the private healthcare sector, especially those who have experience in surgical services. Attend relevant conferences or seminars to meet potential colleagues and learn about the latest trends in theatre management.

✨Tip Number 2

Familiarise yourself with the specific standards and regulations set by CQC and AfPP. Being well-versed in these guidelines will not only enhance your understanding but also demonstrate your commitment to maintaining high-quality patient care.

✨Tip Number 3

Showcase your leadership skills by volunteering for projects that require team management or quality improvement initiatives. This hands-on experience will be invaluable and can set you apart from other candidates.

✨Tip Number 4

Research the luxury private hospital's values and culture. Tailor your approach to align with their mission, emphasising your ability to foster a positive and proactive environment in your discussions during interviews.

We think you need these skills to ace Head of Service Management & Support

Leadership Skills
Project Management
Operational Management
Financial Acumen
Clinical Knowledge in Surgical Services
Quality Improvement
Regulatory Compliance (CQC, AfPP)
Patient-Centred Care
Team Development
Communication Skills
Problem-Solving Skills
Adaptability
Stakeholder Engagement
Medical Devices Safety Management
Strategic Planning

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Head of Service Management & Support position. Make sure you understand the responsibilities, qualifications, and expectations outlined by the luxury private hospital.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the requirements of the role. Emphasise your leadership abilities, project management experience, and any specific qualifications related to surgical services.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your vision for the role. Address how your background in clinical management and quality improvement can contribute to the hospital's goals and culture.

Highlight Achievements: In both your CV and cover letter, include specific examples of past achievements that demonstrate your ability to manage teams, improve services, and ensure patient safety. Use metrics where possible to quantify your impact.

How to prepare for a job interview at Daytime Healthcare Recruitment Limited

✨Showcase Your Leadership Skills

As the Head of Service Management & Support, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project, particularly in a healthcare setting.

✨Understand the Regulatory Standards

Familiarise yourself with CQC and AfPP standards, as well as JAG requirements for Endoscopy services. Being able to discuss how you would ensure compliance and improve service quality will impress the interviewers.

✨Highlight Your Financial Acumen

Since the role involves financial outcomes, be ready to discuss your experience with budgeting, financial management, and how you've previously improved financial performance in a healthcare environment.

✨Emphasise Cultural Development

The role requires fostering a positive cultural environment. Think about how you've previously contributed to creating a patient-centred service and be prepared to share specific strategies or initiatives you've implemented.

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