Client Coordinator / Luxury Laser Clinic Group

Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Soho who are looking for a Clinic Coordinator to join their friendly team! occasionally you may cover other clinics in London, but you will be mainly based in Soho. You should have a Background in beauty retail, aesthetics, or wellness clinic environments to be considered. As a Clinic Coordinator you will: * Serve as the initial point of contact of the compay, playing a pivotal role in client interactions and ensuring exceptional customer service. * Coordinate front-desk activities, managing appointments, and maintaining a welcoming reception area. * Conduct post-treatment follow-ups with new clients to record feedback and schedule their next appointment. * Communicate improvements to the Clinic Manager. * Promote and upsell new services and products. * Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products. * Focus on meeting and exceeding sales targets. * Support clinic success by improving efficiency and accuracy in all processes and procedures. * Assist Clinic Manager with orientation, training, coaching, and developing new staff members. Skills and Knowledge: * Excellent communication and interpersonal skills. * Strong client interfacing skills. * Organizational and time management proficiency. * Initiative, independent judgment, decision-making, and problem-solving ability. * Proficient in Microsoft Office systems. * Ability to build rapport with clients in person and over the phone. * Comprehension and inference skills from written material. * A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry. Ideal Candidate: * Presentable and professional. * Ability to work under pressure and adhere to tight deadlines. * Proactive, positive, enthusiastic, self-motivated, and flexible. * Creative thinking ability. * Team-oriented with the initiative to work independently. * Service-oriented and customer-focused. Additional commission earnings to be earned on memberships and product sales! Schedule: * Full-time – 5 days per week. You must be be flexible to work weekends. Apply today to secure a interview