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- Tasks: Be the friendly face of our luxury clinic, managing appointments and ensuring top-notch client experiences.
- Company: Join a prestigious international facial skin clinic in the heart of Soho.
- Benefits: Earn commission on sales, enjoy a vibrant work environment, and develop your career in beauty.
- Why this job: Make a real impact in clients' lives while working in a stylish and dynamic setting.
- Qualifications: Experience in beauty retail or wellness clinics, with strong communication and organisational skills.
- Other info: Full-time role with weekend flexibility and opportunities for growth in the beauty industry.
The predicted salary is between 30000 - 42000 £ per year.
Daytime Healthcare are working with a Luxury International Facial Skin Clinic in Soho who are looking for a Clinic Coordinator to join their friendly team! Occasionally you may cover other clinics in London, but you will be mainly based in Soho. You should have a background in beauty retail, aesthetics, or wellness clinic environments to be considered.
Responsibilities:
- Serve as the initial point of contact of the company, playing a pivotal role in client interactions and ensuring exceptional customer service.
- Coordinate front-desk activities, managing appointments, and maintaining a welcoming reception area.
- Conduct post-treatment follow-ups with new clients to record feedback and schedule their next appointment.
- Communicate improvements to the Clinic Manager.
- Promote and upsell new services and products.
- Introduce promotions, offers, and packages and actively sell packages, memberships, gift vouchers, and retail products.
- Focus on meeting and exceeding sales targets.
- Support clinic success by improving efficiency and accuracy in all processes and procedures.
- Assist Clinic Manager with orientation, training, coaching, and developing new staff members.
Skills and Knowledge:
- Excellent communication and interpersonal skills.
- Strong client interfacing skills.
- Organizational and time management proficiency.
- Initiative, independent judgment, decision-making, and problem-solving ability.
- Proficient in Microsoft Office systems.
- Ability to build rapport with clients in person and over the phone.
- Comprehension and inference skills from written material.
- A genuine passion for beauty, skincare, facial aesthetics, and a background in sales/customer service, preferably in the beauty industry.
Ideal Candidate:
- Presentable and professional.
- Ability to work under pressure and adhere to tight deadlines.
- Proactive, positive, enthusiastic, self-motivated, and flexible.
- Creative thinking ability.
- Team-oriented with the initiative to work independently.
- Service-oriented and customer-focused.
Additional commission earnings to be earned on memberships and product sales!
Schedule: Full-time - 5 days per week. You must be flexible to work weekends.
Apply today to secure an interview.
Client Coordinator / Luxury Laser Clinic Group in City of Westminster employer: Daytime Healthcare Recruitment Limited
Contact Detail:
Daytime Healthcare Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Coordinator / Luxury Laser Clinic Group in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and wellness industry, especially those who work at clinics or have connections. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for beauty and skincare shine through. Share your experiences and how they relate to the role of a Clinic Coordinator – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! After your interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. It’s a simple gesture that can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that dream job. Let’s get you started on this exciting journey!
We think you need these skills to ace Client Coordinator / Luxury Laser Clinic Group in City of Westminster
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any relevant experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping clients feel their best.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience in beauty retail or wellness clinics, and showcase your client-facing skills. We appreciate when applicants take the time to align their background with what we’re looking for!
Be Professional Yet Approachable: Your written application should reflect the professional yet friendly vibe of our clinic. Use a warm tone while maintaining professionalism. Remember, you’ll be the first point of contact for clients, so let your personality come through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Daytime Healthcare Recruitment Limited
✨Know Your Stuff
Familiarise yourself with the luxury skincare and beauty industry. Research the clinic's services, products, and any recent promotions they’ve launched. This will not only show your genuine interest but also help you answer questions confidently.
✨Showcase Your People Skills
As a Client Coordinator, you'll be the face of the clinic. Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a client or resolved a tricky situation.
✨Be Ready to Sell Yourself
Since upselling is part of the role, practice how you would promote services and products during the interview. Use persuasive language and demonstrate your passion for beauty and skincare to make a lasting impression.
✨Dress to Impress
First impressions matter, especially in a luxury environment. Dress professionally and ensure your appearance reflects the clinic's brand. This shows that you understand the importance of presentation in the beauty industry.
