At a Glance
- Tasks: Help customers with queries and troubleshoot issues on the Slick platform.
- Company: Join DaySmart, a dynamic company focused on customer experience.
- Benefits: Competitive salary, bonuses, and a hybrid work model.
- Other info: Exciting opportunities for growth in a fast-paced setting.
- Why this job: Be part of a collaborative team making a real difference in customer support.
- Qualifications: Experience in customer support, preferably in a SAAS environment.
The predicted salary is between 26000 - 30000 £ per year.
DaySmart is seeking a Customer Support Specialist to join their Customer Experience team for the Slick platform in London. This hybrid role involves responding to customer queries via Live Chat and phone, troubleshooting issues, and collaborating with Product and Engineering teams.
Ideal candidates will have a background in customer support, especially within a SAAS context. The position offers a competitive salary of £26,000 to £30,000, plus bonuses, and the chance to work collaboratively in a dynamic team environment.
SAAS Customer Support Specialist — Hybrid UK, Problem-Solver employer: DaySmart
At DaySmart, we pride ourselves on fostering a vibrant work culture that values collaboration and innovation. As a Customer Support Specialist in our London office, you'll enjoy competitive salaries, performance bonuses, and the opportunity for professional growth within a supportive team dedicated to enhancing customer experiences. Join us to be part of a dynamic environment where your problem-solving skills will make a real impact.
