Account Manager (UK) in London

TeamUp, a DaySmart company, is a leading fitness management platform that empowers studios, gyms, and trainers to deliver world-class group fitness experiences. Trusted by thousands of fitness businesses around the world, TeamUp simplifies day-to-day operations through an intuitive, all-in-one solution.

Our software streamlines scheduling, registration, payments, and reporting—freeing business owners to focus on what matters most: their community and their clients. With flexible booking options, seamless setup, and effortless member management, TeamUp makes it easy to run in-person and online classes, workshops, and events.

We're looking for a UK based driven, relationship-focused Account Manager (Expansion Representative) to join our international Sales team. In this role, you will partner directly with our existing customer base to uncover opportunities, strengthen relationships, and drive revenue through upsells, expansions, and add-on sales.

This is a quota-carrying role, ideal for someone who thrives in a consultative sales environment, understands the value of long-term partnerships, and is motivated by hitting and exceeding targets on a consistent basis.

• Own and manage a portfolio of existing customers
• Proactively identify upsell and expansion opportunities across our product suite
• Educate customers on product features, add-ons, and solutions that support their business goals
• Consistently achieve or exceed monthly and quarterly revenue targets
• Collaborate with Customer Experience, Support, and Product teams to ensure a seamless customer journey
• Maintain accurate pipeline and forecasting within our CRM
• Deliver an exceptional customer experience grounded in trust, value, and expertise

• 2+ years in a sales, account management, or expansion/upsell role
• Proven track record of meeting or exceeding quota
• Strong consultative selling skills and ability to uncover customer needs
• Excellent communication, relationship-building, and follow-through
• Highly organized with strong pipeline management habits
• Experience in the fitness industry is a strong bonus
• Familiarity with TeamUp is a major plus

The salary for this role is £35,000 with a variable pay plan worth an additional £25,000 equating to an on-target earnings of £60,000 per year.

• Competitive salary and benefits including medical, dental, vision, HSA, FSA, and more!
• 401k plan with company match on your contributions.
• Open PTO and a generous paid holiday schedule.
• Supportive work environment with the flexibility to work where/how you want – in-office, remote, or hybrid.
• Opportunities to ensure you are always learning and growing.

This will be a UK based position. Many DaySmart employees primarily work from home, and our teams are structured to operate efficiently in a distributed environment. While we don’t always share a physical office, we work together closely through remote collaboration practices.

We maintain a highly collaborative culture and expect all employees to actively participate in meetings, discussions, and team interactions. This includes joining scheduled video calls with cameras on, contributing to conversations, and being fully present.

Your safety is important to us! We’ve recently identified an increase in fraudulent activity targeting individuals who have applied to positions at DaySmart. Please note that any legitimate communication regarding your application will come either from an official DaySmart email address (ending in @daysmart.com) or directly through our Applicant Tracking System.

DaySmart is committed to creating a diverse employee environment and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.