At a Glance
- Tasks: Provide top-notch support for the Slick platform via Live Chat, WhatsApp, and phone.
- Company: Join DaySmart Software, a dynamic company focused on customer experience.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
- Other info: Work in a vibrant Central London office with a supportive team.
- Why this job: Be the voice that helps customers thrive while collaborating with innovative teams.
- Qualifications: Customer-facing experience and a passion for helping others are essential.
The predicted salary is between 30000 - 40000 £ per year.
DaySmart Software, Inc. is seeking a Customer Support Specialist to join their Customer Experience team. This role involves providing support for the Slick platform via Live Chat, WhatsApp, and phone, while also collaborating with Product and Engineering teams.
The ideal candidate is organized, possesses customer-facing experience, and has a strong desire to help customers. The position offers a hybrid work model with in-office days in Central London.
SaaS Support Specialist: Live Chat, Bug Hunt & Feedback employer: DaySmart Software, Inc.
DaySmart Software, Inc. is an excellent employer that values its Customer Support Specialists by fostering a collaborative work environment where employees can thrive. With a hybrid work model based in Central London, team members enjoy flexibility while engaging directly with customers and contributing to product improvements. The company prioritises employee growth through ongoing training and development opportunities, making it a rewarding place for those passionate about customer service and technology.
