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- Tasks: Support customers with vehicle rentals and manage fleet service requirements.
- Company: Join a leading vehicle rental specialist with a strong family-run heritage.
- Benefits: Enjoy 6.2 weeks annual leave, staff discounts, and a contributory pension scheme.
- Why this job: Be part of a dynamic team and make a real impact in the motor industry.
- Qualifications: Customer service or administrative experience is a plus; excellent communication skills required.
- Other info: Great career growth opportunities in a supportive work environment.
The predicted salary is between 22800 - 34200 ÂŁ per year.
As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ.
A subsidiary of the family-run CEM Day Motor Group, Day's Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group.
Award-winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day's Rental a great place to build a career in the motor industry.
What can Day's Rental give to you?
- 6.2 weeks annual leave, inclusive of bank holidays, based on contractual hours
- Long service annual leave awards
- Contributory pension scheme
- Life assurance (death in service)
- Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
- Friends and family discounted leasing
- Free onsite parking
- Cycle to work schemes
- Discounted uniform (Eligibility after a qualifying period of continuous service)
Are you the right person for the job?
- It is desirable that the successful candidate has previous vehicle administration and call centre experience, though applications from those with skills in a customer service or administrative roles will be considered
- Applicants will have excellent communication skills, both written and verbal, via the telephone
- Candidates must have the ability to interpret customer requirements and guide them to the most appropriate vehicle rental solution
- The candidate must have the ability to work on their own initiative as well as part of a team
- Be computer literate
- Be eligible to work in the UK
What will your role look like?
- Report to the Central Reservations and VMS Manager
- Support our customers' fleet service requirements
- Serve customer rental enquiries
What's next?
It's easy! Click “APPLY” now! We can't wait to hear from you!
Your data will be handled in line with GDPR.
Vehicle Management and Reservations Operative in Swansea employer: Days Rental
Contact Detail:
Days Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Management and Reservations Operative in Swansea
✨Tip Number 1
Get to know the company! Research Day's Rental and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Showcase your customer service experience! Think of specific examples from your past roles where you went above and beyond for a customer. This will demonstrate your ability to interpret customer needs and provide tailored solutions.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re proactive and keen on joining the Day's Rental team. Don’t miss out on this opportunity!
We think you need these skills to ace Vehicle Management and Reservations Operative in Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Management and Reservations Operative role. Highlight any relevant experience in vehicle administration or customer service, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Day's Rental. Mention your passion for customer service and how you can contribute to our award-winning service.
Showcase Your Initiative: We love candidates who can take the initiative! In your application, give examples of times when you've gone above and beyond in previous roles. This will show us that you’re ready to tackle challenges head-on.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Days Rental
✨Know Your Vehicles
Familiarise yourself with the types of vehicles in the company's fleet. Being able to discuss different models and their features will show your genuine interest in the role and help you connect with the interviewers.
✨Brush Up on Customer Service Skills
Since this role involves a lot of customer interaction, think of examples from your past experiences where you provided excellent service. Be ready to share how you handled difficult situations or went above and beyond for a customer.
✨Practice Communication
Excellent communication is key for this position. Try conducting mock interviews with a friend or family member to practice articulating your thoughts clearly and confidently, especially over the phone.
✨Show Initiative and Team Spirit
Prepare to discuss times when you've taken initiative or worked well in a team. This will demonstrate that you can thrive both independently and collaboratively, which is essential for the role.