At a Glance
- Tasks: Support customers with vehicle rentals and manage fleet service requirements.
- Company: Join the award-winning Day's Rental, part of the CEM Day Motor Group.
- Benefits: Enjoy competitive salary, generous leave, staff discounts, and development opportunities.
- Other info: Dynamic work environment with excellent career growth potential.
- Why this job: Be part of a friendly team and kickstart your career in the motor industry.
- Qualifications: Customer service or administrative experience preferred; strong communication skills essential.
The predicted salary is between 24000 - 36000 £ per year.
A subsidiary of the family run CEM Day Motor Group, Day's Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group. Award winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day's Rental a great place to build a career in the motor industry.
A new and exciting position has become available for a full time role to join a friendly team at our Swansea Headquarters. The successful candidate will earn a competitive salary depending on experience.
Responsibilities:
- Report to the Central Reservations and VMS Manager
- Support our customers' fleet service requirements
- Serve customer rental enquiries
Qualifications:
- Previous vehicle administration and call centre experience is desirable; however, applications from those with skills in customer service or administrative roles will also be considered.
- Excellent communication skills, both written and verbal over the telephone.
- Ability to interpret customer requirements and guide them to the most appropriate vehicle rental solution.
- Ability to work on own initiative and as part of a team.
- Computer literate.
- Eligible to work in the United Kingdom.
Benefits:
- Competitive salary
- 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours
- Long service annual leave awards
- Contributory pension scheme
- Life Assurance (death in service)
- Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
- Friends and Family discounted leasing
- Free on-site parking
- Cycle to work schemes
- Free and confidential access to BEN, employee assistance helpline available 24/7
- Development opportunities within Days Motor Group
Vehicle Management and Reservations Operative in Gorseinon employer: Day's Motor Group
Join a thriving bodyshop in Garngoch, where your skills as a Paint Sprayer Technician will be valued and nurtured. With a supportive work culture, generous benefits including 6.2 weeks of annual leave, a contributory pension scheme, and opportunities for professional development within Days Motor Group, you’ll find a rewarding environment that encourages growth and teamwork. Enjoy the perks of staff discounts, free on-site parking, and access to a 24/7 employee assistance helpline, making this an excellent place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Management and Reservations Operative in Gorseinon
✨Tip Number 1
Get to know the company! Research Day's Rental and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and vehicle management. Think of examples from your past experiences that highlight your skills and how they align with what Day's Rental is looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Vehicle Management and Reservations Operative in Gorseinon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vehicle Management and Reservations Operative role. Highlight any relevant experience in vehicle administration or customer service, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Day's Rental and how your skills align with the job. Keep it friendly and professional – we love a personal touch!
Show Off Your Initiative:In your application, mention times when you've taken the initiative in previous roles. We’re looking for team players who can also work independently, so share examples that demonstrate this balance.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to see all the other great opportunities we have!
How to prepare for a job interview at Day's Motor Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of vehicle management and reservations. Familiarise yourself with common rental processes and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer enquiries in the past. This will demonstrate your ability to interpret customer needs effectively.
✨Be a Team Player
Highlight your ability to work both independently and as part of a team. Think of specific instances where you've collaborated with others to achieve a goal or solved a problem together. This will resonate well with the friendly team culture at Day's Rental.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the professionalism of the company. A neat appearance shows that you take the opportunity seriously and respect the company's values.
