At a Glance
- Tasks: Support customers with vehicle rentals and manage fleet service requirements.
- Company: Join a leading vehicle rental specialist with a friendly team in Swansea.
- Benefits: Enjoy competitive salary, generous leave, staff discounts, and development opportunities.
- Other info: Diverse and inclusive workplace with strong values and career growth potential.
- Why this job: Be part of a fantastic company and showcase your skills in a dynamic environment.
- Qualifications: Customer service or administrative experience and excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
A new and exciting position has become available for a full time to join a friendly team at our Swansea Headquarters. The successful candidate will earn a competitive salary depending on experience.
Role Requirements
- It is desirable that the successful candidate has previous vehicle administration and call centre experience, though applications from those with skills in a customer service or administrative roles will be considered.
- Applicants will have excellent communication skills, written and via the telephone.
- Candidates must have the ability to interpret customer requirements and guide them to the most appropriate vehicle rental solution.
- The candidate must have the ability to work on their own initiative as well as part of a team.
- Be computer literate.
- Be eligible to work in the UK.
Role Responsibilities
- Report to the Central Reservations and VMS Manager.
- Support our customers’ fleet service requirements.
- Serve customer rental enquiries.
Why should you apply?
- To join a fantastic company.
- To become part of a great team.
- To showcase your knowledge and skill set.
Employee benefits:
- Competitive salary.
- 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours.
- Long service annual leave awards.
- Contributory pension scheme.
- Life Assurance (death in service).
- Staff discounts (vehicles, parts, servicing, vehicle hire, finance).
- Friends and Family discounted leasing.
- Free on-site parking.
- Cycle to work schemes.
- Free and confidential access to BEN, employee assistance helpline available 24/7.
- Development opportunities within Days Motor Group.
Day's takes great pride in its achievements, attributing its success to the fundamental principles that underpin our Core Values. These values act as the guiding principles for all business interactions, and we firmly believe they are integral to upholding our high standards. At Day’s, we are immensely proud of our longstanding and continuing accreditation as an Investor in People employer, and we value the importance of every member of staff and their contribution to our business. We believe that there is strength in diversity, and to further this we acknowledge that equality and inclusion are fundamental aspects of human life and a necessity for general wellbeing. At Day’s we work continually to ensure that all our premises are welcoming and safe for everyone to be able to be their true self, and that we interact respectfully and collaboratively by showing that we care. Without exception, we warmly welcome applications from people from all walks of life, who have the required skills and attributes.
Vehicle Management and Reservations Operative in Swansea employer: Days Fleet
At Day' Rental, we pride ourselves on being a family-run business that values its employees and fosters a supportive work culture. With generous benefits such as 6.2 weeks of annual leave, a contributory pension scheme, and opportunities for professional growth, we are committed to investing in our team members. Join us in a dynamic environment where your contributions are recognised and celebrated, making it an ideal place to build a rewarding career in the motor industry.
