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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and manage restaurant operations.
- Company: Join The Bamford Collection, known for its commitment to sustainability and quality.
- Benefits: Enjoy discounts, paid volunteering days, and 24/7 mental health support.
- Why this job: Be part of a vibrant team and promote social responsibility while developing your leadership skills.
- Qualifications: Previous leadership experience in hospitality and a passion for food and beverage.
- Other info: Part-time role with flexible hours, perfect for students looking to gain valuable experience.
Join to apply for the Front of House Supervisor role at Daylesford Stays.
About The Role
We are looking for a passionate and experienced Front of House Supervisor at The Three Horseshoes, Asthall. As a supervisor, you will lead service standards and support wider business objectives, reporting to the General Manager and working alongside operational teams.
You will manage a small team; previous leadership experience is advantageous. You should be a natural leader, sharing your F&B experience and knowledge. You will also act as an ambassador for The Bamford Collection, which includes Daylesford Organic, Daylesford Stays, and Bamford.
Salary & Hours
Salary: £13.25 per Hour + tronc
Hours: Part Time – 30 Hours
Responsibilities
- Provide excellent service to guests and residents.
- Ensure the restaurant, pub, and garden are prepared daily, maintaining standards and delegating tasks.
- Drive sales by making recommendations and increasing average spend per head.
- Maintain full menu knowledge, including allergens, and provide detailed descriptions and recommendations.
- Lead and motivate the front of house team for seamless service.
- Manage restaurant operations effectively, maximizing table turnover.
- Collaborate with kitchen and bar teams on food and beverage development.
- Plan staffing needs, prepare schedules, and manage holiday cover.
- Ensure accurate transactions, including floats, banking, and cash reconciliation.
- Address health & safety matters proactively.
- Deliver the \’REAL The Horseshoes experience\’ and promote social and environmental responsibility aligned with our sustainability vision.
Skills & Qualifications
- Experience in leading service standards and supporting business objectives.
- Ability to lead a team and act as a role model.
- Share knowledge and experience from F&B career.
Perks & Benefits
- Discounts on products, treatments, and dining from day 1.
- Paid volunteering days annually.
- Subsidized private medical insurance via Bupa.
- Competitive pension scheme contributions.
- Life assurance cover.
- 24/7 mental health support through Employee Assistance Programme.
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Front of House Supervisor employer: Daylesford Stays
Contact Detail:
Daylesford Stays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Familiarise yourself with The Bamford Collection and its values. Understanding their commitment to sustainability and quality will help you align your answers during the interview, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Prepare examples from your previous experience where you've successfully led a team or improved service standards. Being able to share specific instances will demonstrate your leadership skills and ability to drive results in a similar environment.
✨Tip Number 3
Brush up on your food and beverage knowledge, especially regarding allergens and menu items. Being well-versed in these areas will not only impress during the interview but also show your commitment to providing excellent service.
✨Tip Number 4
Network with current or former employees of The Three Horseshoes or other venues within The Bamford Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Front of House Supervisor position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV showcases your leadership experience in the food and beverage industry. Include specific examples of how you've led teams, improved service standards, and contributed to business objectives.
Write a Strong Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the role. Mention how your experience aligns with the values of The Bamford Collection and your commitment to delivering excellent service.
Highlight Relevant Skills: Emphasise your ability to manage operations, motivate a team, and maintain high service standards. Mention any specific achievements in previous roles that demonstrate your capability as a Front of House Supervisor.
How to prepare for a job interview at Daylesford Stays
✨Showcase Your Leadership Skills
As a Front of House Supervisor, demonstrating your leadership experience is crucial. Be prepared to share specific examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.
✨Know the Menu Inside Out
Familiarise yourself with the menu, including all allergens and special dietary options. During the interview, be ready to discuss how you would recommend dishes to guests and enhance their dining experience.
✨Emphasise Customer Service Excellence
The role requires providing exceptional service to guests. Prepare to discuss your approach to customer service and how you would handle challenging situations to ensure a positive experience for all patrons.
✨Align with Sustainability Values
The Bamford Collection values social and environmental responsibility. Be sure to express your understanding of these principles and how you can contribute to promoting sustainability within the role.