At a Glance
- Tasks: Join our team to create amazing customer experiences with fresh, artisanal deli products.
- Company: Daylesford Organic, a luxury farm shop in the beautiful Cotswolds.
- Benefits: Enjoy discounts, private medical insurance, and paid volunteering days from day one.
- Other info: Flexible hours, competitive pay, and a supportive work environment await you!
- Why this job: Be part of a passionate team that values quality and exceptional service.
- Qualifications: Food enthusiasts with retail or hospitality experience are encouraged to apply.
The predicted salary is between 12 - 13 £ per hour.
Salary: £12.89 per hour, + TRONC Paid Weekly!
Hours: 32‑40 hours, including weekends.
About The Role
The Daylesford Organic in the Cotswolds is looking for a dedicated Delicatessen Team Member to join the heart of our luxury farm shop, working with the finest selection of fresh meats, cheeses, deli items, and seasonal produce. You will thrive in a fast‑paced, customer‑focused environment and love curating exceptional retail experiences.
Responsibilities
- Support with the daily operation of the fresh food and artisan deli counter, ensuring products are expertly displayed, replenished, and maintained to the highest standards of freshness and quality.
- Product Knowledge: Provide expert knowledge and advice on our range of artisan deli products, fresh produce, meats, cheeses, and other specialty items. Offer suggestions, pairings, and recipe ideas to enhance the customer experience.
- Customer Service: Deliver exceptional customer service, ensuring every customer feels valued and receives personalised recommendations based on their needs. Handle any customer inquiries or concerns with professionalism and care. Share your food knowledge and help customers discover something new.
- Stock Management: Monitor stock levels, manage product rotation (FIFO), and coordinate with suppliers to ensure a consistent supply of fresh, quality items. Ensure proper storage, handling, and temperature controls for all perishable products.
Skills You Will Bring
- A true food enthusiast with a passion for fresh ingredients and fine artisanal products.
- Outstanding customer service skills and a friendly, professional manner.
- Experience in retail or hospitality (especially with fresh food) is a plus.
- A team player with great energy and a proactive mindset.
- Passionate about creating memorable experiences for every customer.
- A brand champion who believes wholeheartedly in the importance of the Bamford brand and products.
- Attention to detail for accurate stock management and inventory control.
- Strong organisational and time management skills for handling bookings and sales targets.
- Natural multi‑tasker with a can‑do, flexible attitude & positive energy.
- Your professionalism and attitude will reflect the brand.
Perks & Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24‑hour support, seven days a week.
Team Member - Delicatessen employer: Daylesford Organic
At Daylesford Organic, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the picturesque Cotswolds. Our Delicatessen Team Members enjoy competitive pay, generous discounts, and a commitment to employee well-being through initiatives like volunteering days and mental health support. With a focus on personal growth and a passion for fine food, we empower our team to create memorable experiences for our customers while fostering a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Delicatessen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Daylesford Organic. Familiarise yourself with their products and values. This will help you show genuine interest and connect your passion for food with their brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle customer inquiries or complaints. Role-play with a friend or family member to boost your confidence in delivering exceptional service.
✨Tip Number 3
Show off your food knowledge! Be ready to share your favourite deli items, pairings, or recipe ideas during the interview. This not only highlights your expertise but also shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Daylesford Organic. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member - Delicatessen
Some tips for your application 🫡
Show Your Passion for Food:Let us know how much you love fresh ingredients and artisanal products! Share any experiences or stories that highlight your enthusiasm for food, as this will resonate with our brand values.
Tailor Your Application:Make sure to customise your application to reflect the skills and experiences mentioned in the job description. We want to see how you fit into our team and what unique qualities you bring to the table!
Highlight Customer Service Skills:Since exceptional customer service is key for us, share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of creating memorable experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Daylesford Organic
✨Know Your Products
Before the interview, brush up on your knowledge of fresh meats, cheeses, and deli items. Be ready to discuss your favourite products and how they can enhance a customer's experience. This will show your passion for food and your ability to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to help a customer or created a memorable experience. This will demonstrate your commitment to making every customer feel valued.
✨Demonstrate Team Spirit
As a team member, it's crucial to show that you're a great collaborator. Share experiences where you've worked effectively in a team, especially in fast-paced environments. Highlight your proactive mindset and how you contribute positively to team dynamics.
✨Ask Thoughtful Questions
At the end of the interview, don't forget to ask questions! Inquire about the team culture, training opportunities, or how they maintain product quality. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
