At a Glance
- Tasks: Lead a vibrant restaurant team and deliver exceptional guest experiences.
- Company: Join the award-winning Daylesford Organic, a leader in sustainable lifestyle brands.
- Benefits: Enjoy discounts, private medical insurance, and mental health support from day one.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be at the heart of a lively environment and make memorable moments for guests.
- Qualifications: Experience in hospitality and a passion for excellent customer service.
The predicted salary is between 25000 - 30000 € per year.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
HOURS: 32-40 hours, including weekend with varying shift patterns.
ABOUT US
Award-winning Daylesford Organic is one of the UKs most renowned organic farm estates based in the heart of the Cotswolds countryside. More than just a farm, Daylesford is a vibrant destination for food lovers, wellness seekers, along with beautifully curated retail spaces, bringing together exceptional organic produce and nourishing experiences in a truly unique setting.
With spring in full bloom and summer just around the corner, our farm and restaurants are buzzing with a lively, vibrant energy. Our guests come to enjoy a relaxed yet refined atmosphere, indulging in fresh, farm-to-fork seasonal dishes, alongside crisp frizzante and expertly crafted cocktails perfect for long, sunny days and warm evenings.
ABOUT THE ROLE
We are seeking an engaging Head Waiter to join our Restaurant team. If you are fun, enthusiastic, and charismatic and you thrive in a fast-paced, feel-good environment we would love to hear from you. As Head Waiter you'll be at the heart of an exciting, fast-paced restaurant environment! You’ll lead and motivate the team, deliver outstanding guest experiences, and help drive daily operations to success.
PERKS & BENEFITS
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
RESPONSIBILITIES
- Champion excellent service by ensuring every guest receives warm, knowledgeable and efficient restaurant hospitality, maintaining full compliance with our Order of Service and complaints procedure.
- Lead daily operations including opening/closing procedures, cashing up, daily banking, stock controls, and maintaining accurate till and inventory processes.
- Uphold impeccable standards across health & safety, due diligence, and audit performance (targeting 90%+), ensuring the restaurant remains safe, beautifully presented, and fully compliant.
- Support commercial success by engaging the team in weekly targets, driving spend-per-head, and contributing to sales growth through smooth operational management.
- Nurture and develop the team through structured onboarding, regular coaching, personalised development plans, performance reviews, and ensuring completion of all mandatory training.
SKILLS AND REQUIREMENTS
- Lead with confidence and warmth, inspiring your team through each fast-paced service.
- Deliver exceptional customer care, creating meaningful, memorable moments for every guest.
- Solve problems thoughtfully and efficiently, making sound decisions that keep service flowing smoothly.
- Take a hands-on, proactive approach, stepping in wherever needed to support the team.
Head Waiter/Waitress employer: Daylesford Farm
The Bamford Collection is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Located in the picturesque Cotswolds, our team enjoys a supportive environment with benefits such as subsidised private medical insurance, generous pension contributions, and opportunities for personal development. Join us to be part of a conscious lifestyle brand that values both people and the planet, while delivering outstanding experiences in a unique farm-to-fork setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can soak up the atmosphere and even chat with staff. It shows you're genuinely interested and helps you tailor your approach.
✨Tip Number 2
Practice your people skills! As a Head Waiter, you'll need to charm guests and lead your team. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership chops! Think of examples where you've motivated a team or handled a tricky situation. Be ready to share these stories during your interview to demonstrate your ability to inspire and manage.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about us and what we stand for at The Bamford Collection.
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the fun, enthusiastic side of you that fits perfectly with our vibrant team. Don’t be afraid to show us why you’re the right fit for our lively restaurant environment.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality and customer service. We love seeing how your past roles have prepared you for this Head Waiter position. Be specific about your achievements and how they align with our commitment to exceptional guest experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out, but don’t forget to keep it engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our brand and values while you’re at it!
How to prepare for a job interview at Daylesford Farm
✨Know the Brand
Before your interview, dive deep into The Bamford Collection and Daylesford Organic. Understand their values, mission, and what makes them unique in the lifestyle and hospitality sector. This knowledge will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Experience
Prepare to discuss your previous roles in hospitality, especially any leadership experience. Be ready to share specific examples of how you've delivered exceptional service or led a team during busy shifts. Highlighting your ability to create memorable guest experiences will resonate well with the interviewers.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to solve problems on the spot, especially in a fast-paced environment. Share these stories during your interview to showcase your ability to think on your feet and maintain service flow, which is crucial for a Head Waiter role.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Show your enthusiasm for the role and the vibrant atmosphere at Daylesford. Engaging with warmth and charisma will reflect the qualities they are looking for in a Head Waiter, making you a memorable candidate.
