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For Companies At a Glance
- Tasks: Lead client projects, manage queries, and configure systems for digital and physical products.
- Company: Join HH Global, a leader in tech-enabled creative production and procurement.
- Benefits: Competitive salary, diverse team, and opportunities for professional growth.
- Why this job: Make a real impact by driving innovative solutions for major clients.
- Qualifications: Experience in technical project management and client-facing roles required.
- Other info: Dynamic work environment with a focus on sustainability and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.
Purpose of the Job
We are seeking a Technical Delivery Manager to join our team to help drive forward our customer proposition dedicated to servicing one of our key EMEA accounts. This is an excellent opportunity for a Technical Project Manager or a Lead Business Analyst seeking a strategic focused role within a rapidly growing, global business. The Technical Delivery Manager will work within a dedicated client change team, taking the lead in working directly with the client user groups to configure existing modules with our product owners, and document business requirement documents where development is required. The focus will be the ongoing management of a client hub that incorporates catalogues, libraries and workflows to support a custom program of digital and physical products across UK and Ireland.
Key Responsibilities
- Be the first line response for all client queries relating to the System
- To interface with client user groups and product owners to support the client objectives
- Co-ordination of the efforts of team members and internal teams to deliver projects according to plan
- Document ways of working and keep user guides up to date
- Manage client queries and process the amends to the system in line with the agreed service levels
- To project manage the creation and testing of Chili templates, and to manage any updates to existing templates
- Manage associated monthly billing linked to the System
Knowledge, Skills + Experience
- Experience working directly with clients to demonstrate technology in an efficient and user-friendly way
- Presentation skills
- Experience in catalogue and analytics tools requirements gathering
- Experience with process mapping tools
- Fluent in English, both verbally and written
- High level of experience with common Office tools (eg MS Word, Excel, Powerpoint)
- Logical and tenacious approach to tasks
- A focused individual with a high degree of accuracy
- The ability to work independently while working through specific responsibilities, but also confident in working closely with various teams in the business
- Excellent time management and prioritization skills
- Must have experience of technical project management in a client facing role and is used to presenting to internal and external stakeholders
- Must have knowledge of Chili Templating
- Must be fluent in English language (written and spoken)
We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability.
Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Technical Delivery Manager (Artwork Catalogues), UK employer: Dayforce
Contact Detail:
Dayforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Delivery Manager (Artwork Catalogues), UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience with technical project management and client-facing roles. Show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal and memorable.
✨Tip Number 4
Apply through our website for the best chance at landing the role. We’ve designed our application process to be straightforward, so don’t hesitate to showcase your skills and experience directly where it counts!
We think you need these skills to ace Technical Delivery Manager (Artwork Catalogues), UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Delivery Manager role. Highlight your experience with client-facing roles, project management, and any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that align with the job description. We love a good story!
Showcase Your Skills: Don’t forget to highlight your skills in catalogue and analytics tools, as well as your experience with process mapping. We’re looking for someone who can hit the ground running, so make sure we see that expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Dayforce
✨Know Your Tech Inside Out
As a Technical Delivery Manager, you'll need to demonstrate your understanding of technology and how it applies to client needs. Brush up on the specific tools mentioned in the job description, like Chili Templating, and be ready to discuss how you've used similar technologies in past roles.
✨Showcase Your Client Management Skills
This role involves direct interaction with clients, so be prepared to share examples of how you've successfully managed client relationships. Think about times when you resolved issues or improved processes for clients, and be ready to explain your approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and project management skills. Prepare scenarios where you had to coordinate team efforts or manage client expectations, and outline the steps you took to achieve successful outcomes.
✨Demonstrate Your Presentation Prowess
Since you'll be presenting to both internal and external stakeholders, practice your presentation skills. Be ready to explain complex concepts in a user-friendly way, and consider preparing a short demo or visual aid to showcase your communication style.