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For Companies At a Glance
- Tasks: Manage client relationships and deliver innovative branded merchandise and print solutions.
- Company: Join HH Global, a leader in tech-enabled creative production and procurement.
- Benefits: Flexible home location, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and innovation across multiple teams.
- Why this job: Make a real impact by working with top brands and creative teams.
- Qualifications: Experience in client service management and project delivery in branded merchandise or print.
The predicted salary is between 40000 - 50000 £ per year.
Who We Are
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.
Purpose of the Job
Our Account Managers are responsible for managing and delivering solutions for our clients through close work with internal teams and local partners. You'll need experience of working with clients and delivering ongoing solutions to resolve their challenges - taking ownership of various relationships and developing them further. The areas of spend under management with this Beverage client are Branded Merchandise and Print. This role operates on a blended basis between the client/vendor site(s) and home as necessary. Home location is flexible for this role, as long as you can get to the client site in London on a weekly basis.
Key Responsibilities
- Take briefs from the client including full specification details and deadline dates and manage project delivery from start to finish, suggesting alternative options and innovation where possible - own the process.
- Provide technical input and advice on projects as required, briefing suppliers on precise client requirements and delivering exceptional levels of customer service.
- Monitor projects to ensure they are delivered to specification and on time while implementing new methods and procedures as required - collaborate across multiple teams and utilize HH Global’s full-service offering.
- Deliver contractual requirements, prepare presentations and complete necessary account administration and reporting while keeping accurate records.
- Agree and manage budgets and P+Ls, ensuring profit is maximized through analysis of performance.
- Deliver services to meet and exceed contracted SLAs while ensuring compliance with Regulatory and Company policies.
Knowledge, Skills + Experience
- Client service management experience, including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs.
- Experience in Branded Merchandise/Promotional Items and Print.
- Commercial bias/understanding and the ability to manage multiple projects simultaneously through time management + prioritization skills.
- Project Management mindset - process driven with a focus on sales and business development.
- Experience in troubleshooting unexpected project issues and implementing preventative measures.
- Excellent communication skills (verbal, written, presentation), with clarity of expression and the ability to present to and influence various stakeholder groups at all levels of seniority.
HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability.
Account Manager (Branded Merchandise + Print), UK in Basingstoke employer: Dayforce
Contact Detail:
Dayforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Branded Merchandise + Print), UK in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and how they operate. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience in client service management and project delivery, as these are key for the Account Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about wanting to be part of the HH Global team.
We think you need these skills to ace Account Manager (Branded Merchandise + Print), UK in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in client service management and project delivery, especially in Branded Merchandise and Print. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be specific about your experience and how it relates to managing client relationships and delivering solutions.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dayforce
✨Know Your Stuff
Before the interview, dive deep into the world of branded merchandise and print. Familiarise yourself with current trends, key players, and innovative solutions in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Client Management Skills
Prepare specific examples from your past experiences where you've successfully managed client relationships. Highlight how you took ownership of projects, resolved challenges, and exceeded client expectations. This will demonstrate your ability to thrive in a client-focused environment.
✨Be Ready to Discuss Budgets and P+Ls
Since this role involves managing budgets and maximising profits, brush up on your financial acumen. Be prepared to discuss how you've handled budgets in previous roles and any strategies you've implemented to ensure profitability. This will show that you're not just a creative thinker but also commercially savvy.
✨Practice Your Communication Skills
Given the importance of communication in this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video tools to refine your presentation skills. Being able to influence stakeholders at all levels is crucial, so make sure you can convey your ideas effectively.