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- Tasks: Manage client relationships and deliver innovative branded merchandise and print solutions.
- Company: Join HH Global, a leader in tech-enabled creative production and procurement.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on sustainability and creativity.
- Why this job: Make a real impact by collaborating with top talent on exciting projects.
- Qualifications: Experience in client service management and project delivery in branded merchandise.
The predicted salary is between 40000 - 50000 £ per year.
Who We Are
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.
Purpose of the Job
Our Account Managers are responsible for managing and delivering solutions for our clients through close work with internal teams and local partners. You'll need experience of working with clients and delivering ongoing solutions to resolve their challenges - taking ownership of various relationships and developing them further. The areas of spend under management with this Beverage client are Branded Merchandise and Print. This role operates on a blended basis between the client/vendor site(s) and home as necessary. Home location is flexible for this role, as long as you can get to the client site in London on a weekly basis.
Key Responsibilities
- Take briefs from the client including full specification details and deadline dates and manage project delivery from start to finish, suggesting alternative options and innovation where possible - own the process.
- Provide technical input and advice on projects as required, briefing suppliers on precise client requirements and delivering exceptional levels of customer service.
- Monitor projects to ensure they are delivered to specification and on time while implementing new methods and procedures as required - collaborate across multiple teams and utilize HH Global’s full-service offering.
- Deliver contractual requirements, prepare presentations and complete necessary account administration and reporting while keeping accurate records.
- Agree and manage budgets and P+Ls, ensuring profit is maximized through analysis of performance.
- Deliver services to meet and exceed contracted SLAs while ensuring compliance with Regulatory and Company policies.
Knowledge, Skills + Experience
- Client service management experience, including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs.
- Experience in Branded Merchandise/Promotional Items and Print.
- Commercial bias/understanding and the ability to manage multiple projects simultaneously through time management + prioritization skills.
- Project Management mindset - process driven with a focus on sales and business development.
- Experience in troubleshooting unexpected project issues and implementing preventative measures.
- Excellent communication skills (verbal, written, presentation), with clarity of expression and the ability to present to and influence various stakeholder groups at all levels of seniority.
We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to HR.EMEA@hhglobal.com.
Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and/or CIFAS checks.
Account Manager (Branded Merchandise + Print), London or UK other employer: Dayforce
Contact Detail:
Dayforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Branded Merchandise + Print), London or UK other
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing client relationships and delivering solutions. Use real examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like HH Global, and express your interest. Sometimes, creating your own opportunity can lead to amazing results.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are key traits we look for in an Account Manager.
We think you need these skills to ace Account Manager (Branded Merchandise + Print), London or UK other
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client service management and Branded Merchandise, as this will show us you understand what we're looking for.
Showcase Your Project Management Skills: We want to see how you've successfully managed multiple projects in the past. Include specific examples that demonstrate your ability to prioritise tasks and deliver on time, as this is key for the role.
Communicate Clearly: Your written application should reflect your excellent communication skills. Be clear and concise, and make sure to express your ideas in a way that’s easy to understand. This will give us a taste of how you’ll communicate with clients.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dayforce
✨Know Your Client
Before the interview, do your homework on the company and their clients. Understand their brand, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in how you can contribute to their success.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've managed projects in the past. Highlight your ability to juggle multiple tasks, meet deadlines, and deliver exceptional results. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to present your ideas and solutions confidently, as if you were already in the role. This will demonstrate your capability to influence stakeholders effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's approach to client management, their expectations for the role, and how they measure success. This shows your enthusiasm and helps you gauge if the company is the right fit for you.