HCM Implementation Consultant

We are looking for experienced professionals to join our Services Consulting team as an Implementation Consultant. In this role, you'll work with our enterprise clients to implement Dayforce HCM, focusing on time, attendance, scheduling, and payroll connectors that directly impact how organizations manage and pay their people. This is a client‑facing consulting role where you help customers solve business challenges, support solution design activities, and guide them through key stages of their Dayforce implementation.

The Implementation Consultant supports the design and delivery of the Dayforce HCM solution to meet customer requirements and contributes to project activities throughout all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, and post‑go‑live support). The Implementation Consultant works closely with Senior Consultants and Project Managers to deliver successful customer outcomes.

Responsibilities include:

• Supporting requirements gathering, configuring Dayforce solutions, facilitating customer workshops, identifying and escalating risks, and assisting customers throughout their implementation journey.
• Providing Implementation Services to customers.
• Documenting and validating customers' HCM business requirements and mapping them to Dayforce functionality.
• Configuring Dayforce solutions to meet documented customer requirements.
• Supporting solution design activities and contributing to configuration recommendations.
• Setting up and configuring exports from Dayforce to our EMEA in‑country payroll partners.
• Liaising with in‑country payroll partners to ensure payroll data is successfully integrated from Dayforce to third‑party payroll platforms.
• Participating in customer workshops and consulting sessions (remote and in‑person); producing design documents and meeting minutes.
• Sharing Dayforce best practices and providing guidance aligned with standard product capabilities.
• Supporting customer testing cycles, investigating issues, and helping drive resolution activities.
• Providing customers with follow‑up consulting and general assistance in areas of expertise, including post‑implementation support activities.
• Collaborating with Senior Consultants and cross‑functional teams to deliver project milestones and customer outcomes.
• Attending internal project meetings and providing status updates on assigned activities and deliverables.

Contribute to Internal Implementation Initiatives:

• Contributing to solution documentation and internal knowledge repositories.
• Documenting lessons learned and implementation best practices.
• Participating in internal process improvement initiatives and team projects.

Focus on Continuing Education:

• Contributing to internal knowledge sharing and collaborating with peers to solve customer challenges.
• Participating in continuing education sessions and product training opportunities.
• Completing new release training on a timely basis and staying current with product enhancements.
• Growing your knowledge of Dayforce functionality and expanding your expertise across additional modules and solution areas.
• Supporting onboarding and knowledge‑sharing activities within the consulting practice when appropriate.

Skills and experience we value:

• 2+ years of experience in human capital management application consulting, HRIS implementation, or a related customer‑facing software consulting role.
• Strong understanding of business processes within Human Capital Management, Workforce Management, Payroll, or HR systems.
• Familiarity with relational database concepts and exposure to SQL, XML, and/or XSLT.
• Familiarity with web services technologies such as RESTful APIs.
• Experience working with software in a SaaS (Software as a Service) / Cloud computing environment.
• Experience with one or more of the following applications: Dayforce (preferred), Workday, SalesForce.com, SAP, PeopleSoft, Kronos, Workbrain/Infor, Oracle HR/Payroll, Sage.
• Strong customer relationship management skills and business acumen.
• Ability to support medium‑to‑large scale implementations while managing assigned workstreams and deliverables.
• Proven ability to manage multiple priorities in a fast‑paced environment.
• Strong analytical and problem‑solving skills with attention to detail.
• Ability to collaborate effectively with cross‑functional teams and contribute to solution design and configuration activities.
• Experience supporting testing, troubleshooting, and issue resolution during implementations.
• Strong communication and presentation skills with the ability to build trust with clients and internal stakeholders.
• Ability to travel internationally and work on client site.

What would make you stand out:

• Hands‑on experience with HR, Workforce Management, Payroll, or Integration implementations within a cloud‑based HCM platform.
• Experience contributing to software implementation projects in a client‑facing consulting role.
• Experience working with global payroll partners and global stakeholders.
• Understanding of core payroll processing principles (e.g. pay calendars, bank files, general ledgers – no legislative knowledge required).
• Strong solution‑oriented mindset with the ability to recommend practical configurations aligned to customer needs.
• Ability to build strong customer relationships and support successful project outcomes.
• Proven ability to work independently while collaborating effectively within a project team.
• Strong systems thinking and problem‑solving capabilities, with the ability to connect business processes and technical solutions.
• Experience identifying project risks and escalating issues appropriately.
• Demonstrated curiosity and willingness to continuously learn new products, functionality, and implementation best practices.

Dayforce is an equal opportunity employer and encourages applicants from all backgrounds. We offer excellent time‑away programs, comprehensive wellness initiatives, and competitive pay and benefits. We also provide opportunities for personal and professional growth, including volunteer days and community‑impact initiatives.