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- Tasks: Lead the development of vital community services for individuals with serious injuries.
- Company: A compassionate charity focused on supporting those in need.
- Benefits: Opportunity to make a real difference and develop impactful services.
- Why this job: Shape innovative support systems and enhance lives through strategic leadership.
- Qualifications: Strong leadership, communication skills, and experience in service design.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 40000 - 50000 £ per year.
The Head of Community Services Development will lead the growth and evolution of Day One’s national offer for people affected by serious and life-changing injury, while designing and implementing a new service to support individuals transitioning from Hospital to Home. The post holder should combine strategic leadership with hands-on service design and development expertise, ensuring the national offer becomes the charity’s returning home service in line with the new strategy. Newly designed services will deliver high-quality, compassionate support that is well designed, evidence-based and responsive to the real-world needs of people with serious and life-changing injury.
Working closely with the Head of Lived Experience, to ensure lived experience insight is central to all design and implementation, and that new pathways complement Day One’s existing Peer Support model.
What You Will Bring
- Be a highly organised, outcome-focused self-starter, with excellent communication and leadership skills.
- Able to work in a fast-paced environment and build productive relationships with internal and external stakeholders.
- Highly skilled and experienced in scoping and designing a service and seeing it through to implementation, adapting it in accordance with ongoing analysis and feedback.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 13th April 2026
Interviews: First stage virtual: Monday 20th April 2026; Second stage in-person (Leeds): Thursday 30th April 2026
For further information, please refer to the attached recruitment pack.
Head of Community Services Development employer: Day One Trauma Support
Contact Detail:
Day One Trauma Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community Services Development
✨Tip Number 1
Network like a pro! Reach out to people in the community services sector, especially those connected to Day One. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for your interviews by researching Day One’s current services and their impact. Show us you’re not just interested in the role but also passionate about the mission. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your strategic leadership and service design skills clearly. We want to see how you can bring your hands-on expertise to the table.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Head of Community Services Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Community Services Development role. Highlight your experience in service design and development, and don’t forget to showcase your leadership skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting individuals transitioning from Hospital to Home. We love hearing personal stories, so if you have any relevant experiences, share them with us!
Showcase Your Organisational Skills: As a highly organised self-starter, make sure to demonstrate your ability to manage multiple tasks effectively. We’re looking for someone who can thrive in a fast-paced environment, so give us examples of how you've successfully juggled projects in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Take your time, and make sure everything is polished before hitting that submit button!
How to prepare for a job interview at Day One Trauma Support
✨Know the Organisation Inside Out
Before your interview, make sure you research Day One thoroughly. Understand their mission, values, and the specific challenges they face in supporting individuals with serious injuries. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Service Design Skills
Be prepared to discuss your experience in scoping and designing services. Think of specific examples where you've successfully implemented a service from start to finish. Highlight how you adapted your approach based on feedback and analysis, as this aligns perfectly with what they’re looking for.
✨Emphasise Collaboration and Communication
Since the role involves working closely with various stakeholders, be ready to share examples of how you've built productive relationships in the past. Discuss your communication style and how you ensure that lived experience insights are integrated into service design.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that demonstrate your understanding of the role and the organisation's goals. For instance, you could ask about the current challenges they face in transitioning individuals from hospital to home, or how they measure the success of their new services.