What We’ll Need From You
This job is all about supporting the brand and marketing team in creating content and raising the profile of Day One, primarily on social media and with a focus on short-form video content. You’ll need to be a great communicator and creative thinker with a passion for making great digital content. You will work closely with our service users, volunteers and staff to make compelling content for social media in written, graphical and video formats. You will need to be creative, proactive, empathetic and adaptable. Working closely with our fundraising and communications team, you’ll ensure people remain at the heart of our work by telling powerful stories that resonate with our audiences and effectively communicate the impact of major trauma and the support Day One provides. As we are a small organisation, you will need to be ready to support the wider team with fundraising and service delivery projects.
Purpose of the role
To support the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential. The role sits within our Fundraising and Communications Department and will support the wider team.
Key Responsibilities
- Lead the day-to-day management of Day One's social media channels
- Create compelling content for Day One’s social media, website and email channels
- Create video content for Day One’s social media channels and YouTube
- Take a leading role in the management of Day One’s paid advertising campaigns on social media
- Assist with the management of Day One’s website and email marketing
- Assist the Income and Engagement Team other various tasks as needed, including events marketing, digital fundraising and the delivery of campaigns
- Support the wider Day One organisation with effective communications and audience engagement
Closing date: Midnight Sunday 6 December 2026
Virtual interview date: Thursday 10 December 2026
In-person interview date: Thursday 17 December 2026
If we receive a high number of applications, we may get in touch to do an initial phone screening with suitable applicants.
Digital Marketing Assistant employer: Day One Trauma Support
At Day One, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment at the Royal Victoria Infirmary in Newcastle. Our commitment to employee growth is evident through continuous training opportunities and a strong focus on professional development, ensuring that our caseworkers are well-equipped to make a meaningful impact on the lives of those affected by serious injuries. With a culture rooted in compassion and teamwork, we empower our staff to build vital relationships within the healthcare community, making a real difference in patient care and rehabilitation.
