Student Partnership Manager

Central Saint Martins – The opportunity

Are you passionate about empowering students and fostering a collaborative educational environment? We are seeking a dedicated and enthusiastic individual to join Central Saint Martins’ College Education team as a Student Partnership Manager. This pivotal role is responsible for ensuring the student voice is at the heart of UAL. Managing the delivery of a college action plan focused on delivering effective student transition, you will partner with academic teams and support services to ensure all students have access to the guidance, resources and support. You will coordinate, deliver and interpret survey activity to gather student feedback and insights. Utilise an evidence-based approach to identify barriers to engagement and develop impactful solutions to improve student retention, progression and attainment. Partnering with Arts Students’ Union, you will provide effective liaison and support for the development of community and student-led activity and initiatives. At UAL you will join a community of innovators and change-makers. Your work will directly influence the experience of our students while contributing to UAL’s vision and long-term goals.

Responsibilities

• Manage the delivery of a college action plan focused on delivering effective student transition, partnering with academic teams and support services to ensure all students have access to guidance, resources and support.
• Coordinate, deliver and interpret survey activity to gather student feedback and insights.
• Utilise an evidence-based approach to identify barriers to engagement and develop impactful solutions to improve student retention, progression and attainment.
• Partner with Arts Students’ Union to provide liaison and support for the development of community and student-led activity and initiatives.

Your profile / Qualifications

• Strong background in Higher Education with a deep commitment to student empowerment and the ability to facilitate meaningful dialogue and collaboration.
• Knowledge of effective approaches to student partnership and the ability to communicate with empathy and clarity across diverse audiences.
• Inspiring leadership with the ability to build partnerships, collaborate with different teams, manage resources and solve problems with creativity and resilience.
• Commitment to fostering an inclusive environment where every student feels welcomed, heard and supported.

Interview process and timelines

Shortlisted candidates will be invited to the college to meet the hiring manager and other members of the community, and to have a tour of the college, on Friday 6 March 2026. Interviews will take place online (via Microsoft Teams) on the afternoons of Tuesday 10 March and Wednesday 11 March 2026. Prior to submitting your application, you can book an appointment with Jonathan Carson, Central Saint Martins’ Associate Dean Student Journey and hiring manager for the role. Jonathan will be able to answer questions and discuss the role further. Limited appointments will be available for an online or telephone conversation on Monday 2 February and Tuesday 3 February. Appointment can be made by contacting Hassan Badawi: H.Badawi@csm.arts.ac.uk. If you have any general questions or have accessibility needs, please contact csm.staffrecruit@arts.ac.uk.

About UAL

We are UAL — University of the Arts London — generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future. As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities. We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. You will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding. We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page. Candidates are advised to submit applications early.