Assistant Librarian (Discovery) in London

This is an excellent opportunity for a committed and motivated Assistant Librarian to support and enhance the delivery of high-quality, customer-focused library services at University of the Arts London.

Responsibilities

• Monitoring and troubleshooting queries, responding to user feedback and escalating issues where necessary
• Assisting the Discovery Manager (Resources & Systems) with authentication and access matters relating to e-resources
• Supporting the routine administration and maintenance of e-resource metadata and Discovery tools
• Updating and collating published information relating to e-resources
• Maintaining statistics of resource use, including for SCONUL data collection and development, and producing reports as required

If you are ready to make a real difference in how our creative community discovers and uses digital resources, then we would love to hear from you.

Your profile

We are seeking an individual with a customer-focused approach and a degree or equivalent qualification. A relevant library qualification is essential, alongside experience in a library or other education/information role. You will have knowledge of e-resource administration, Discovery, CMS and enquiry systems, as well as a strong understanding of library management systems. Excellent digital skills are essential, including a familiarity with database administration, support portals and library management tools. You will also be confident using IT systems and equipment, such as printers and software including Microsoft Office 365.

About UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours' notice. If you have any general questions or have accessibility needs, please refer to our Contact us page. Candidates are advised to submit applications early.