Associate Dean Student Journey

Associate Dean Student Journey

London Internship 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and enhance the student experience at London College of Communication.
  • Company: Join University of the Arts London, a top-ranked institution for Art and Design.
  • Benefits: Be part of a vibrant community with opportunities for personal and professional growth.
  • Why this job: Shape the future of education and support students from day one to graduation.
  • Qualifications: Experience in leading student support teams and delivering impactful services.
  • Other info: Dynamic role with a focus on creativity, inclusivity, and student success.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Associate Dean Student Journey role at DAY & NIGHT DRIVERS LTD

London College of Communication | Ideal Insight

The opportunity

This is an exciting opportunity to play a pivotal role shaping the student experience at London College of Communication, ensuring high-impact support for students that drives success from day one to graduation.

The Role

As Associate Dean of Student Journey you will lead the student experience across the College, shaping and overseeing all wraparound academic and engagement support services to deliver an outstanding student experience that enhances learning, nurtures creativity, and helps students to develop as learners throughout their studies.

You will manage student-facing teams, champion the student voice, and work hand-in-hand with students and the Students’ Union to build a vibrant, responsive college community.

Through smart planning and collaboration, you will align college initiatives with university-wide goals and be the go-to expert on student success, using data, sector insight and innovation to continuously raise the bar.

You will provide strategic leadership to student support teams, and directly line manage the Student Learning and Engagement Team at the College while working in close collaboration with University-wide Student Services to ensure students receive a seamless and well-integrated support experience.

Your profile

You will have proven experience of leading academic or student facing support teams in a higher education context and will be able to demonstrate experience of student facing employability services and supporting excellent student outcomes.

A strong track record of delivering inclusive, high-impact support services across diverse student populations and the ability to deliver large-scale strategies or change programmes aligned to student engagement, success and wellbeing is equally important.

You will also be able to work cross-functionally with academic schools, student services, and senior stakeholders to deliver shared objectives, and will need an in-depth knowledge of trends, issues and regulatory frameworks in UK Higher Education.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Lesley Wilkins, Senior Resourcing Adviser, lcc.jobs@lcc.arts.ac.uk

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Candidates are advised to submit applications early.

Seniority level

  • Executive

Employment type

  • Internship

Job function

  • Education and Training
  • Industries
  • Consumer Services

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Associate Dean Student Journey employer: DAY & NIGHT DRIVERS LTD

At University of the Arts London, we pride ourselves on being an exceptional employer that fosters creativity and innovation in a vibrant and diverse community. As the Associate Dean of Student Journey, you will play a crucial role in shaping the student experience, supported by a collaborative work culture that values inclusivity and professional growth. With access to extensive resources and opportunities for development, you will be part of a prestigious institution that is dedicated to nurturing talent and driving success from day one to graduation.
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Contact Detail:

DAY & NIGHT DRIVERS LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Dean Student Journey

✨Tip Number 1

Network like a pro! Reach out to current or former employees at DAY & NIGHT DRIVERS LTD and the London College of Communication. A friendly chat can give us insider info on the company culture and what they really value in candidates.

✨Tip Number 2

Prepare for the interview by researching the latest trends in student engagement and support services. We want to show that we’re not just passionate about education but also clued up on what’s happening in the sector.

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with us. This will help us articulate our experience and ideas clearly, especially around leading teams and enhancing student experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our supporting statement to highlight how our skills align with their goals.

We think you need these skills to ace Associate Dean Student Journey

Leadership Skills
Student Support Services Management
Strategic Planning
Collaboration
Data Analysis
Understanding of UK Higher Education
Change Management
Inclusivity in Education
Stakeholder Engagement
Employability Services
Communication Skills
Problem-Solving Skills
Project Management
Creativity Nurturing

Some tips for your application 🫡

Be Authentic: When you're writing your application, let your personality shine through! We want to hear your unique voice and perspective, so don’t be afraid to show us who you are.

Tailor Your Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the role. We’re looking for specific examples that demonstrate your skills in shaping student experiences.

Showcase Your Impact: Use your application to illustrate how you've made a difference in previous roles. We love seeing candidates who can provide evidence of their contributions to student success and engagement.

Apply Early: Don’t wait until the last minute to submit your application! We might close the application process early if we get a lot of interest, so it’s best to get your application in as soon as you can.

How to prepare for a job interview at DAY & NIGHT DRIVERS LTD

✨Know Your Student Journey

Familiarise yourself with the key aspects of the student journey at London College of Communication. Understand how the college supports students from day one to graduation, and be ready to discuss how you can enhance this experience.

✨Showcase Your Leadership Skills

Prepare examples that demonstrate your experience in leading student-facing teams. Highlight specific instances where you've successfully implemented strategies that improved student engagement and outcomes.

✨Be Data-Driven

Since the role requires using data to inform decisions, come prepared with insights or trends you've observed in higher education. Discuss how you would leverage data to continuously improve student support services.

✨Engage with the Student Voice

Emphasise your commitment to championing the student voice. Think of ways you've previously collaborated with students or student unions to create a vibrant college community and be ready to share those experiences.

Associate Dean Student Journey
DAY & NIGHT DRIVERS LTD
Location: London
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