At a Glance
- Tasks: Support pharmacy services and projects, analyse data, and draft communications.
- Company: Join Day Lewis, a leading independent pharmacy group in the UK.
- Benefits: Competitive salary, hands-on experience, and mentorship from experienced managers.
- Other info: Work from Croydon office initially, with regular pharmacy visits.
- Why this job: Gain diverse exposure and real responsibility in a dynamic healthcare environment.
- Qualifications: Recent graduate with strong analytical skills and a proactive attitude.
The predicted salary is between 28000 - 30000 £ per year.
- Job title Graduate Operational Excellence Analyst
- Team Operations | Support Office
- Reports to Operational Excellence Manager (Eddie Mitchell)
- Location Croydon Support Office, with regular pharmacy visits
- Contract Permanent, full-time
About The Role
Day Lewis is one of the UK's leading independent pharmacy groups, with 225+ pharmacies, multiple warehouses and a growing NHS and private services portfolio.
We are looking for a bright, organised and adaptable graduate to work directly alongside our Operational Excellence Manager on the planning and delivery of pharmacy services and central projects.
It is a broad role that touches many parts of the business including coordinating projects, working with data, drafting communications and helping pharmacies adopt new systems and ways of working.
No two weeks are the same, and you will gain real exposure to operations, healthcare services and stakeholder management from day one.
We welcome applications from graduates of any discipline. What matters most is your attitude, analytical mindset, curiosity and willingness to get stuck in.
Key Responsibilities
- Projects and services support
- Help plan and coordinate delivery of pharmacy services and central projects, tracking workstreams, milestones, deadlines and owners.
- Maintain project plans and action trackers, chasing actions to keep delivery on schedule.
- Monitor progress across the pharmacy estate, flagging risks, blockers and areas needing support or escalation.
- Data and analysis
- Bring information together from multiple sources into clear, accurate summaries that help managers make faster, better decisions.
- Analyse operational data (service uptake, KPIs, compliance, activity) and turn findings into simple, practical recommendations.
- Use AI tools to work efficiently and improve the quality of your output.
- Communications and field engagement
- Draft clear communications for branches and turn complex guidance into simple instructions.
- Prepare presentation packs, one-pagers and executive updates for senior leadership.
- Visit pharmacies regularly to see how services land on the front line and bring back insight to shape improvement.
- What You Will Gain
- Broad exposure
Projects, data, comms and operations from day one, no two weeks the same. Real responsibility
Own workstreams and help shape how services are delivered across 235+ pharmacies.
Fast development
Direct mentoring from an experienced manager with visibility across leadership.
Essential
- WHAT WE ARE LOOKING FOR
- A recent graduate with a strong academic record.
- Strong analytical and numerical skills, able to interpret data and turn it into clear business insight.
- Comfortable using AI tools day-to-day, with the ability to write good prompts and critically evaluate the output.
- Highly organiser, with excellent attention to detail and the ability to juggle multiple tasks and deadlines.
- Good working knowledge of Microsoft 365 (Excel, Word, Power Point, Outlook, Teams) and quick to pick up new systems.
- A clear, accurate writer who can explain complex information simply.
- Proactive and positive; comfortable taking ownership, asking questions and following things through.
- A team player who builds good relationships at all levels, and willing to travel regularly to pharmacy locations.
Desirable
- A STEM, Business, Economics or Analytics degree, or clear evidence of a strong analytical skillset.
- Placement year, internship or early-career experience in project coordination, analysis or operations.
- Experience with Power BI, Share Point or other reporting and workflow tools.
- An interest in the pharmacy, healthcare or NHS sector.
Day Lewis has a working-from-home policy; however, due to the nature of this role, you will be expected to work from our Croydon office every day for the first six months, with regular visits to our pharmacies.
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Graduate Operational Excellence Analyst in Croydon employer: Day Lewis Pharmacy
Day Lewis Pharmacy is an exceptional employer that values its employees by fostering a supportive and collaborative work culture. With flexible location options across Hampshire, competitive reimbursement for travel expenses, and a commitment to employee growth, we empower our team members to excel in their roles while providing outstanding service to our patients. Join us in making a meaningful impact in the community as part of a family-owned business that truly recognises and rewards hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Operational Excellence Analyst in Croydon
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Graduate Operational Excellence Analyst at Day Lewis Pharmacy!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Day Lewis Pharmacy or be willing to refer you for that Graduate Operational Excellence Analyst position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Day Lewis Pharmacy who’s on the lookout for their next Graduate Operational Excellence Analyst star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Graduate Operational Excellence Analyst role at Day Lewis Pharmacy!
We think you need these skills to ace Graduate Operational Excellence Analyst in Croydon
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Day Lewis Pharmacy. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Day Lewis Pharmacy
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Day Lewis Pharmacy. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
