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- Tasks: Manage client relationships and ensure successful onboarding of our ATS solutions.
- Company: Join Peoplebank, a leading provider of innovative recruitment technology.
- Benefits: Enjoy remote work, competitive salary, unlimited PTO, and professional development.
- Other info: Be part of a supportive team culture with growth opportunities in a dynamic environment.
- Why this job: Make a real impact in recruitment tech while working flexibly from anywhere in the UK.
- Qualifications: Experience in account management or client success, preferably in SaaS or ATS.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Account Manager – Peoplebank (Remote, UK)
Location: Remote (UK-based)
Reports to: Head of Client Services & Company Director
Employment Type: Full-Time, Permanent
Salary & Package : Competitive Salary with great OTE. Depending on Experience.
Peoplebank
We are looking for an Account manager to Join an experienced and thriving team.
Peoplebank is a leading provider of Applicant Tracking System (ATS) solutions, empowering businesses to attract, engage, and hire top talent with efficiency and confidence. Our platform is trusted by some of the UK’s most recognisable brands and continues to evolve through client-led innovation and agile development.
We’re looking for a proactive and client-focused Account Manager to join our growing team. This is a remote role for someone who thrives in a fast-paced environment, enjoys building strong client relationships, and has a passion for technology and recruitment software.
The Role
As an Account Manager, you will act as the primary point of contact for a portfolio of Peoplebank clients. You’ll be responsible for ensuring the successful on-boarding, implementation, and ongoing satisfaction of clients using our ATS. You’ll coordinate client requests, manage sprint meetings, oversee testing, identify up-sell opportunities, and lead contract renewals — all while maintaining a high level of client engagement and service excellence.
As well as bringing a real sense of business acumen and awareness of the B2B market, we are also looking for someone with a personality, with passion & the ability to fit into a very close & hard working team with ease
Key Responsibilities
- Serve as the main liaison between Peoplebank and assigned clients, ensuring a strong partnership and deep understanding of their business and recruitment needs.
- Manage client on-boarding and ATS implementations, including requirement gathering, configuration, testing, and go-live coordination.
- Provide dedicated client support, responding to technical or functional queries, and coordinating with internal teams to ensure timely resolution.
- Lead regular sprint meetings with clients and the development team to prioritise requests, track progress, and manage release expectations.
- Oversee client acceptance testing (UAT), ensuring changes and enhancements meet agreed requirements before release.
- Identify opportunities for up-selling and product enhancements, promoting additional modules or features to drive client value and retention.
- Manage contract renewals and client engagement to ensure continued satisfaction and long-term partnership.
- Maintain accurate client documentation, meeting notes, and CRM records.
- Collaborate closely with cross-functional teams including Product, Development, and Support to deliver a seamless client experience.
- Dealing with 3rd party providers. Such as – job-boards, design agencies and HRIS.
Skills & Experience
Essential:
- Proven experience as an Account Manager, Client Success Manager, or Implementation Specialist, ideally within SaaS or ATS environments.
- Strong understanding of Applicant Tracking Systems or HR/recruitment technology.
- Experience managing client projects end-to-end, including implementation and testing phases.
- Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences.
- Strong organisational and prioritisation abilities, comfortable managing multiple clients and projects simultaneously.
- Familiarity with agile/sprint methodologies.
- Proficient with CRM tools and project management software (e.g. Jira, Salesforce, Churn Zero and Slack ).
Desirable:
- Experience in up-selling and contract renewals.
- Understanding of recruitment workflows, HR processes, or talent acquisition.
- Previous experience working in a remote or distributed team environment.
What’s in it for you?
- Fully remote working within the UK
- Competitive salary, great commission plan with attractive OTE and annual bonus potential
- Unlimited PTO
- Company pension scheme
- Ongoing professional development and training
- A collaborative and supportive team culture
- Opportunities to grow within a leading HR technology company
Ready to Join Our Team?
If you\’re passionate about Account management, excited about AI technology, and ready to make a significant impact in a remote-first environment, we want to hear from you. Join Peoplebank and help drive the future of recruitment technology while enjoying the flexibility and growth opportunities.
Peoplebank is an equal opportunity employer committed to diversity and inclusion in our workforce.
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Accoun Manager employer: Daxtra Technologies Ltd
Contact Detail:
Daxtra Technologies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accoun Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for an Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research Peoplebank and understand their ATS solutions inside out. Be ready to discuss how your experience aligns with their needs and how you can add value to their team.
✨Tip Number 3
Showcase your personality! During interviews, let your passion for technology and recruitment software shine through. Remember, they’re looking for someone who fits into their close-knit team, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Peoplebank and being part of our exciting journey.
We think you need these skills to ace Accoun Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience with client management, ATS systems, and any relevant tech skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for recruitment technology and how your background aligns with our needs. Let us know why you're excited about joining Peoplebank and what makes you a great fit.
Showcase Your Communication Skills: As an Account Manager, communication is key! Use clear and concise language in your application. We want to see that you can engage both technical and non-technical audiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Daxtra Technologies Ltd
✨Know Your Stuff
Before the interview, make sure you understand Peoplebank's ATS solutions inside and out. Familiarise yourself with their features, benefits, and how they stand out in the market. This will help you demonstrate your genuine interest and knowledge during the conversation.
✨Showcase Your Client Management Skills
Prepare specific examples from your past experience where you've successfully managed client relationships or projects. Highlight your ability to handle onboarding, implementation, and ongoing support, as these are key responsibilities for the Account Manager role.
✨Be Ready for Technical Questions
Since this role involves working with recruitment technology, expect some technical questions. Brush up on your understanding of Applicant Tracking Systems and be prepared to discuss how you've used similar tools in previous roles.
✨Demonstrate Your Team Spirit
Peoplebank values a collaborative team culture, so be ready to talk about how you work well in a team environment. Share examples of how you've collaborated with cross-functional teams and contributed to a positive team dynamic.