Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve guests with style, taking orders and delivering food in a luxury hotel setting.
- Company: Daxton Hotel blends luxury and avant-garde style in downtown Birmingham.
- Benefits: Enjoy paid time off, 401K matching, free meals, and comprehensive health insurance.
- Why this job: Join a vibrant team in a dynamic environment that values diversity and inclusion.
- Qualifications: Good English skills, basic computer knowledge, and a passion for food and service.
- Other info: Flexible schedules to meet the hotel's needs; perfect for students seeking experience.
Overview
Combining luxury with Avant-Garde style, the Daxton Hotel looks to set a new cultural standard in the heart of downtown Birmingham. Minutes from Detroit, Daxton serves as a proud neighbor and a worldly traveler, nurturing local partnerships while building international collaborations to create a vibrant soulful place.
WHAT YOU WILL DO
- Follow the established procedures to ensure knowledgeable, correct and efficient order taking
- Set up orders on trays and tables and transport them to guest floors and rooms
- Serve any dishes to guests while explaining the contents and preparation
- Ascertain a guest’s satisfaction and handle any problem which may arise by informing a manager of the problem and how it was resolved
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Remove trays and tables from guest rooms
- Maintain a Room Service control sheet
- Set up the lobby coffee service
- Anticipate and service guests’ needs
- Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture
- Be familiar with the menus, including preparation, ingredients and description
- Be familiar with the wine list and wine and beverage service including stemware used
- Complete opening and closing side work as assigned
- Provide confident and educated advice on menu options as well as food and beverage pairings
- Recognize and address potential intoxicated, disruptive or undesirable guests
- Conduct oneself in a professional manner at all times to reflect the hotel standards
- Demonstrate a high degree of drive and determination
- Keep the work area clean and tidy at all times
- Assist with responsibilities and duties in other departments and as assigned by management
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
- Good reading, writing and oral proficiency in the English language
- Good wine and food knowledge
- Ability to work well unsupervised
- Basic computer and/or POS skills
PHYSICAL DEMANDS
- Continuous standing and walking
- Negotiating wet tile floor and steps
- Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
- Hand and elbow movements for polishing glassware, silver, setting up tables, pouring and mixing drinks
- Ability to carry trays weighing up to 30 lbs.
- Ability to push/pull carts up to 100 lbs. on a continuous basis
- Carrying over the shoulder occasionally
WHAT’S IN IT FOR YOU
- Paid time off
- 401K with company match up to 2% after 90 days of hire
- Free shift-meal prepared by our in-house culinary experts
- Medical, Dental, Vision, insurance effective on the 1st of the month after your hire date
As an Equal Opportunity Employer, Superior Hospitality of Birmingham LLC., DAXTON hotel celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
#J-18808-Ljbffr
In Room Dining Server employer: Daxton Hotel
Contact Detail:
Daxton Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Server
✨Tip Number 1
Familiarise yourself with the Daxton Hotel's unique offerings and style. Understanding their luxury and avant-garde approach will help you align your service style with their brand, making you a more attractive candidate.
✨Tip Number 2
Brush up on your wine and food knowledge, as this role requires confident recommendations. Being able to discuss menu items and pairings will set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills by engaging in role-play scenarios. This will help you prepare for handling guest interactions, especially when addressing any issues that may arise during service.
✨Tip Number 4
Demonstrate your ability to work well under pressure. Consider sharing examples from past experiences where you've successfully managed busy service periods or difficult guests, showcasing your professionalism and drive.
We think you need these skills to ace In Room Dining Server
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the In Room Dining Server position. Understand the key responsibilities and required skills, such as knowledge of food and beverage service, customer interaction, and problem-solving.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or food service. Emphasise any previous roles where you demonstrated excellent customer service, knowledge of menus, or experience with order taking and serving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the Daxton Hotel's values. Mention specific experiences that align with the job requirements, such as handling guest satisfaction or working in a fast-paced environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Daxton Hotel
✨Know the Menu Inside Out
Familiarise yourself with the menu, including preparation methods and ingredients. This will allow you to confidently answer any questions guests may have and provide educated recommendations.
✨Demonstrate Excellent Customer Service Skills
Showcase your ability to greet guests warmly and handle any issues that arise with professionalism. Practice scenarios where you might need to resolve a guest's complaint to demonstrate your problem-solving skills.
✨Highlight Your Physical Stamina
Be prepared to discuss your ability to stand for long periods and carry heavy trays. Mention any previous experience in similar roles that required physical endurance, as this is crucial for the position.
✨Exude Professionalism
Dress appropriately and maintain good posture during the interview. Your appearance and body language should reflect the high standards of the Daxton Hotel, showcasing your commitment to professionalism.
