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- Tasks: Lead front desk operations and deliver exceptional guest experiences at a luxury hotel.
- Company: Prestigious luxury hotel in Birmingham with a focus on elite service.
- Benefits: Paid time off, 401K with company match, and other attractive perks.
- Why this job: Join a dynamic team and elevate the guest experience in a luxury setting.
- Qualifications: Strong leadership and communication skills with luxury hotel experience.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in Birmingham seeks an experienced Front Desk Supervisor to oversee operations and provide exceptional guest service. This role involves leading front desk staff, ensuring smooth check-in/check-out processes, and resolving guest concerns.
Candidates should possess strong leadership and communication skills, along with experience in a luxury hotel environment.
The position offers paid time off and benefits including a 401K with company match.
Luxury Front Desk Supervisor - Lead Elite Guest Experience in Birmingham employer: Daxton Hotel
Contact Detail:
Daxton Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Desk Supervisor - Lead Elite Guest Experience in Birmingham
✨Tip Number 1
Network like a pro! Connect with people in the luxury hotel industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on showcasing your leadership and communication skills, as these are key for a Front Desk Supervisor role.
✨Tip Number 3
Research the hotel! Knowing the ins and outs of the luxury hotel you're applying to will impress the hiring team. Be ready to discuss how you can enhance their guest experience during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Luxury Front Desk Supervisor - Lead Elite Guest Experience in Birmingham
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in luxury hotel environments. We want to see how you've led teams and provided top-notch guest service, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention the skills and experiences that align with the job description, especially around leadership and communication. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your message better – we love a good list!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Daxton Hotel
✨Know the Luxury Game
Familiarise yourself with the luxury hotel industry, especially in Birmingham. Understand what sets a luxury experience apart and be ready to discuss how you can enhance guest satisfaction through exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will demonstrate your capability to lead front desk staff effectively.
✨Master the Check-In/Check-Out Process
Be ready to discuss the check-in and check-out processes in detail. Highlight any innovative ideas you have for streamlining these operations while ensuring a seamless guest experience, as this is crucial for the role.
✨Communicate with Confidence
Practice your communication skills before the interview. Be clear and concise when answering questions, and don’t hesitate to ask for clarification if needed. This will show that you’re not only a great communicator but also someone who values guest interactions.
