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- Tasks: Lead a team to roll out Windows 11 and ensure smooth EUC operations.
- Company: Join Keystreams, a tech recruitment specialist for local government.
- Benefits: Competitive pay, hands-on experience, and a chance to lead a dynamic team.
- Why this job: Make a real impact in local government while enhancing your leadership skills.
- Qualifications: Experience in EUC or desktop support and strong communication skills required.
- Other info: Office-based role in London with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Keystreams Local Government team is recruiting for an EUC Team Leader to support a London local authority on a short-term contract. This role is providing cover for a departing permanent manager while the authority recruits long term. It is a hands-on operational role with a strong focus on service stability and delivery. The successful candidate will take responsibility for leading a small End User Computing team and completing a Windows 11 rollout, while ensuring day to day EUC operations continue to run effectively.
Responsibilities
- Lead and manage the EUC team, providing day to day technical and operational direction.
- Complete the remaining Windows 11 rollout across laptops and desktops.
- Oversee Intune, device builds, deployments and troubleshooting.
- Ensure operational handover of Windows 11 devices into BAU support.
- Manage service requests including desktop equipment, headsets and user devices.
- Provide face to face user support, including VIP and walk-in support.
- Maintain control of stock, assets and device logistics.
- Work closely with the service desk, infrastructure and applications teams.
- Support critical services in the run up to local elections.
- Produce clear updates on risks, issues and delivery progress.
Essential experience
- Proven experience leading an EUC or desktop support function.
- Hands-on delivery of Windows 10 to Windows 11 migrations.
- Strong knowledge of Intune and modern device management.
- Experience supporting users in a busy operational environment.
- Comfortable working in an office-based role with regular user interaction.
- Strong communication and stakeholder management skills.
Desirable
- Local government or public sector experience.
- Experience supporting business-critical services.
- ITIL or service management background.
Contract details
- Inside IR35.
- Initial 3 to 6 month contract.
- Office based role in London, four days per week.
- Occasional out of hours work for project delivery.
Keystream specialises in technology recruitment for UK local government and public sector organisations.
EUC Team Leader - Windows 11 employer: Daxis Web BV
Contact Detail:
Daxis Web BV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EUC Team Leader - Windows 11
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and local government sectors. Attend meetups or webinars related to EUC and Windows 11, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows 11 rollouts or managing EUC teams, make sure to highlight that in conversations. Bring examples of your past successes to interviews or networking events to really impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like Keystream, and express your interest in their projects. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities tailored for tech enthusiasts like you. Keep an eye on our listings and apply directly to positions that catch your eye. It’s the best way to get noticed by hiring managers!
We think you need these skills to ace EUC Team Leader - Windows 11
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EUC Team Leader role. Highlight your experience with Windows 11 rollouts and leading teams, as this will show us you’re the right fit for the job.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past roles where you’ve successfully managed EUC operations or provided user support. We love seeing real-life applications of your expertise.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key achievements stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Daxis Web BV
✨Know Your Windows 11 Stuff
Make sure you brush up on your knowledge of Windows 11 and the migration process from Windows 10. Be ready to discuss specific challenges you've faced during rollouts and how you overcame them. This will show that you're not just familiar with the software, but also have hands-on experience.
✨Showcase Your Leadership Skills
As an EUC Team Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've managed teams in the past, particularly in high-pressure environments. Highlight your communication style and how you motivate your team to achieve operational goals.
✨Understand the Local Government Context
Familiarise yourself with the local authority's structure and any recent changes or challenges they may be facing. Showing that you understand the public sector environment can set you apart from other candidates. It’s all about demonstrating that you’re not just technically skilled, but also aware of the broader context.
✨Prepare for User Support Scenarios
Since this role involves face-to-face user support, think of some common issues users might face with Windows 11. Prepare to discuss how you would handle these situations, especially with VIPs or in a busy operational setting. This will highlight your problem-solving skills and customer service approach.
