At a Glance
- Tasks: Manage fleet operations and engineering support to enhance customer service and operational performance.
- Company: Join Dawsongroup, a leading family-run asset rental business with over 90 years of experience.
- Benefits: Enjoy competitive leave, life assurance, funded training, and wellbeing support.
- Other info: Opportunities for internal progression and a culture focused on growth and collaboration.
- Why this job: Make a real impact while developing your career in a dynamic and supportive environment.
- Qualifications: Experience in operations or logistics; problem-solving and relationship-building skills are key.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Operations Manager, Fleet Manager, Engineering Support Manager or Transport Operations professional looking for your next challenge? This role sits at the heart of our Truck and Trailer Business Unit, bringing together customer service, fleet compliance, engineering coordination and operational performance to help deliver a best-in-class experience for customers and suppliers.
Support the day-to-day management of fleet operations, engineering activity and customer service delivery.
- Work closely with engineering teams to improve compliance, maintenance planning, MOT scheduling and WIP management.
- Build strong relationships with customers, suppliers and colleagues across the business.
- Monitor operational and engineering KPIs, identifying opportunities to improve performance and efficiency.
- Provide leadership support across the branch, including coaching colleagues and covering key operational activities when required.
You might already be working in truck and trailer rental, transport, fleet management, logistics, workshop administration or a similar operational environment. More importantly, you'll enjoy solving problems, building relationships and helping teams deliver outstanding service every day.
- Comfortable managing multiple priorities in a fast-paced operational environment.
- Confident communicating with customers, suppliers, drivers and internal stakeholders.
- Able to balance commercial awareness with a strong focus on compliance and customer experience.
- Organised and detail focused when handling fleet records, maintenance processes and operational reporting.
Not sure you hit every mark? We value attitude, potential and transferable skills just as much as direct industry experience, so we encourage you to apply.
Dawsongroup Truck and Trailer is part of Dawsongroup, one of Europe's leading asset rental and leasing businesses and a recognised leader within the commercial vehicle sector. Operating for over 90 years as a family business, we still adhere to the values that guided us for so long, now under the ownership of KKR, while continuing to invest in our people, customers and future growth.
- Over 50 years of experience in commercial vehicle rental and contract hire.
- A business built on integrity, customer focus and long-term relationships.
- Commitment to training, development and internal progression opportunities.
- Strong investment in innovation, compliance and smarter asset strategies.
- A culture built around growth, collaboration, accountability and continuous improvement.
This is a role where you can make a genuine impact while developing your career within a market-leading organisation. You'll gain exposure to operational leadership, engineering processes, fleet management and commercial decision making, creating a strong platform for future progression.
- 24 days standard leave allowance + Birthday + Bank Holidays + up to 10 days extra (time served and purchase scheme).
- 2x Life Assurance Scheme.
- Funded training and development opportunities.
- Wellbeing and mental health support.
- Internal progression pathways across the UK and internationally.
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. If you're looking to build your career with a business that combines operational excellence with genuine investment in its people, we'd love to hear from you. Join Dawsongroup Truck and Trailer and discover where your potential can take you. People are our greatest asset.
Operations & Engineering Support Manager employer: Dawsongroup
Dawsongroup Truck and Trailer is an exceptional employer that prioritises employee growth and development within a collaborative and innovative work culture. With a commitment to training, internal progression opportunities, and a strong focus on wellbeing, employees can thrive in a supportive environment while making a meaningful impact in the commercial vehicle sector. Join us to be part of a family-run business that values integrity and long-term relationships, ensuring a rewarding career path in a fast-paced operational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Engineering Support Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Dawsongroup and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Dawsongroup!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Dawsongroup keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations & Engineering Support Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Dawsongroup:This is your chance to really connect with the team at Dawsongroup. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Dawsongroup
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Dawsongroup.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Dawsongroup that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Dawsongroup. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
