At a Glance
- Tasks: Oversee fleet operations and engineering support to ensure smooth daily activities.
- Company: Join a market-leading organisation with a focus on customer service and operational excellence.
- Benefits: Enjoy 24 days of leave, plus your birthday off, and opportunities for career growth.
- Other info: Gain exposure to operational leadership and engineering processes for future career progression.
- Why this job: Make a real impact while developing skills in a fast-paced, dynamic environment.
- Qualifications: Experience in fleet management or logistics is a plus, but attitude and potential matter more.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience in fleet operations, engineering support or transport coordination and enjoy overseeing activities to keep everything running smoothly? The Operations & Engineering Support Controller role sits at the heart of our Truck and Trailer Business Unit, bringing together customer service, fleet compliance, engineering coordination and operational performance to help deliver a best‑in‑class experience for customers and suppliers.
Support the day‑to‑day management of fleet operations, engineering activity and customer service delivery.
- Work closely with engineering teams to improve compliance, maintenance planning, MOT scheduling and WIP management.
- Build strong relationships with customers, suppliers and colleagues across the business.
- Monitor operational and engineering KPIs, identifying opportunities to improve performance and efficiency.
- Provide leadership support across the branch, including coaching colleagues and covering key operational activities when required.
You might already be working in truck and trailer rental, transport, fleet management, logistics, workshop administration or a similar operational environment. More importantly, you'll enjoy solving problems, building relationships and helping teams deliver outstanding service every day.
- Comfortable managing multiple priorities in a fast‑paced operational environment.
- Confident communicating with customers, suppliers, drivers and internal stakeholders.
- Able to balance commercial awareness with a strong focus on compliance and customer experience.
- Organised and detail focused when handling fleet records, maintenance processes and operational reporting.
Not sure you hit every mark? We value attitude, potential and transferable skills just as much as direct industry experience, so we encourage you to apply.
This is a role where you can make a genuine impact while developing your career within a market‑leading organisation. You'll gain exposure to operational leadership, engineering processes, fleet management and commercial decision making, creating a strong platform for future progression.
24 days standard leave allowance + plus Birthday + plus
Operations & Engineering Support Controller employer: Dawsongroup
Join a dynamic team as an Operations & Engineering Support Controller, where your contributions will directly enhance fleet operations and customer service within our Truck and Trailer Business Unit. We pride ourselves on fostering a collaborative work culture that values problem-solving and relationship-building, offering 24 days of annual leave plus your birthday off, alongside ample opportunities for professional growth and development in a market-leading organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Engineering Support Controller
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Dawsongroup.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Dawsongroup. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations & Engineering Support Controller
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Dawsongroup, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Dawsongroup and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Dawsongroup. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Dawsongroup
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Dawsongroup.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Dawsongroup.
