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- Tasks: Coordinate service activities and be the go-to contact for customers and engineers.
- Company: Join Dawsongroup Energy Solutions, a respected name in asset rental.
- Benefits: Enjoy funded training, clear career paths, and generous leave allowances.
- Why this job: Make a real impact in a fast-paced environment while supporting renewable energy solutions.
- Qualifications: GCSEs/A Levels, strong communication skills, and attention to detail required.
- Other info: Be part of a supportive team that values your growth and development.
The predicted salary is between 30000 - 42000 £ per year.
As a Service Co Ordinator within Dawsongroup Energy Solutions, you will act as the central point of contact between customers, engineers, and service partners. Reporting to the Service Manager, this role is essential in keeping service activity organised, responsive, and delivered to a high standard.
- Coordinating engineer workloads, service visits, access arrangements, and supporting logistics
- Monitoring schedules, prioritising urgent requests, and adapting plans to meet changing operational needs
- Acting as the first point of contact for customer service enquiries, resolving non-technical issues and escalating where required
- Maintaining accurate service records, job data, and customer communications across internal systems
You are organised, detail focused, and confident communicating with a wide range of people. You take pride in delivering a professional service and enjoy working in a fast-paced operational environment.
- GCSEs and A Levels or equivalent
- Strong written and verbal communication skills with excellent literacy and numeracy
- High level of administration skills with strong attention to detail
- Confident using Microsoft Word, Excel, and Outlook
- Experience within asset rental, renewable energy, construction, or plant environments
- Able to learn quickly and support new processes with a positive and flexible approach
Dawsongroup Energy Solutions is part of Dawsongroup, operating for over 90 years, with over 50 years in asset rental, now under the ownership of KKR. We support customers with reliable power solutions and long-term energy resilience.
- Established and respected name in asset rental
- Strong focus on customer service, safety, and compliance
- Investment in people, systems, and infrastructure
We offer a stable environment where people can grow and build long-term careers.
- Funded training and development
- Clear internal progression pathways
- 24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra time served and purchase scheme
- Life assurance, wellbeing support, and long-term incentives
Dawsongroup plc is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. If you are looking to develop your career with an asset rental business that values professionalism, reliability, and people, we would like to hear from you. Our people are our greatest asset.
Service Co Ordinator in Milton Keynes employer: Dawsongroup
Contact Detail:
Dawsongroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co Ordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Co Ordinator role. We love seeing applications directly from candidates who are eager to join our team!
We think you need these skills to ace Service Co Ordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Co Ordinator role. Highlight your organisational skills and any relevant experience in customer service or administration. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Dawsongroup Energy Solutions. Share specific examples of how you've handled similar responsibilities in the past, and don’t forget to show your enthusiasm for the role.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your strong verbal and written skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dawsongroup
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Co Ordinator role. Familiarise yourself with the key responsibilities like coordinating engineer workloads and managing customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with customers and engineers, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved issues or coordinated tasks in the past. This will highlight your strong verbal and written communication skills.
✨Be Organised and Detail-Focused
As an organised person, you should showcase your ability to manage multiple tasks efficiently. Bring along examples of how you've maintained accurate records or prioritised urgent requests in previous roles. This will prove that you can handle the fast-paced environment at Dawsongroup Energy Solutions.
✨Demonstrate Your Flexibility
The job requires adapting to changing operational needs, so be ready to discuss times when you've had to pivot quickly in your work. Share specific instances where your positive attitude helped you support new processes or overcome challenges. This will show that you're a great fit for their dynamic team.
