At a Glance
- Tasks: Support daily operations, manage customer enquiries, and ensure smooth branch functioning.
- Company: Join Dawsongroup Vans, a family-run business with over 90 years of experience.
- Benefits: Enjoy competitive pay, funded training, and generous leave policies.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Gain leadership experience and make a real impact in a collaborative team.
- Qualifications: Customer service or administrative skills; we value potential over experience.
The predicted salary is between 32833 - 38556 £ per year.
About this Role
Are you an experienced Hiredesk Assistant Manager, Branch Operations Support or Hire Controller looking for your next opportunity?
If you enjoy keeping operations running smoothly, supporting a busy team and delivering excellent customer service, this Hiredesk Assistant Manager role could be exactly what you have been looking for.
- Support the Branch Manager with the day to day running of the rental desk and confidently step into a leadership role when required.
- Deliver an excellent customer experience by managing enquiries, rental agreements, bookings and invoicing accurately.
- Coordinate servicing, repairs and vehicle availability to keep customers moving.
- Maintain accurate records, customer documentation and branch administration in line with company procedures.
- Work closely with colleagues across the branch to ensure the smooth operation of the business and provide support wherever it is needed.
About You
You enjoy working in a fast paced environment where no two days are the same and take pride in delivering great service.
Whether you already have hire desk experience or transferable skills from customer service, fleet, logistics or administration, we would love to hear from you.
- Organised, proactive and confident managing multiple priorities.
- Comfortable communicating with customers, suppliers and colleagues at all levels.
- A team player who is happy to take ownership and support others.
- Strong attention to detail with good administrative and computer skills.
If you do not meet every requirement, please apply anyway. We are looking for potential, attitude and transferable skills as much as experience.
About Us
Dawsongroup Vans has been delivering smarter asset solutions for over 50 years in the rental industry and continues to invest in its people, customers and future.
Operating for over 90 years as a family business, and now under the ownership of KKR, we continue to build on the values that have shaped our success while creating exciting opportunities for our people.
- 2x Life Assurance scheme.
- Funded training and genuine internal progression opportunities across the UK and internationally.
- 24 days standard leave allowance + plus Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme).
- Cycle to Work scheme, seasonal gifts and wellbeing and mental health support.
- A culture built around integrity, teamwork, continuous improvement and doing the right thing for our customers and colleagues.
About Your Future
This is an opportunity to build a long term career with a business that believes in developing its people and recognising success.
As you grow, you will have the chance to expand your responsibilities, develop new skills and progress within one of the UK's leading asset rental businesses.
- Gain valuable leadership experience by supporting branch operations and people management.
- Access funded learning and development through structured progression pathways.
- Be part of a collaborative team where your ideas and contribution are valued.
- Build a rewarding career within a stable, growing business that invests in its people.
- Make a genuine difference by helping customers keep their businesses moving every day.
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
If you are ready to take the next step with a business that genuinely values its people, we would love to hear from you.
People are our greatest asset, and your next opportunity could start here.
The Company
Dawsongroup vans has been steadily growing and, as such, they’re always on the lookout for talented people to join the team.
There is a range of opportunities that offer great career development and progression.
The Benefits
Support Employee networks, mental health support and Wellbeing teams across the business to support you at work and outside work
Employee Participation Bonus Plan Long term company performance related bonus for all employees
- Progression Nationwide and global progression opportunities
- Documents
Branch Operations Support in Milton Keynes employer: Dawsongroup
Dawsongroup is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where your contributions directly impact the success of the team. Located in a dynamic sector, we provide comprehensive benefits including generous leave, training opportunities, and life assurance, ensuring our employees feel valued and empowered to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Operations Support in Milton Keynes
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Dawsongroup and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Dawsongroup!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Dawsongroup keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Branch Operations Support in Milton Keynes
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Dawsongroup:This is your chance to really connect with the team at Dawsongroup. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Dawsongroup
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Dawsongroup.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Dawsongroup that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Dawsongroup. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
