Dawsongroup TCS is looking for a Customer Service Controller to be the first point of contact for customers with assets on rent, coordinating service activity across the region and guiding issues from initial contact through to resolution.
You will manage calls, coordinate breakdowns with engineers, and help maintain service schedules while using AS400 and other systems to record information. Weekend on-call duties and emergency support are part of the role.
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Customer Service Controller & Field Coordination in Mansfield employer: Dawsongroup
Dawsongroup EMC is an exceptional employer located in Brighouse, offering a dynamic work environment where you can lead and develop a dedicated team in the HGV sector. With a strong focus on employee wellbeing, comprehensive training programmes, and clear pathways for career progression, we ensure that our staff are supported both personally and professionally. Join us to be part of a family-owned business that values your contributions and invests in your future.
