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For Companies At a Glance
- Tasks: Keep service operations running smoothly and manage essential administration tasks.
- Company: Join Dawsongroup, a leader in asset rental with a supportive culture.
- Benefits: Enjoy up to 25 days leave, funded training, and wellbeing support.
- Why this job: Make a real impact by helping customers and keeping things organised.
- Qualifications: Previous admin experience and confidence with computer systems required.
- Other info: Great career progression opportunities in a values-led environment.
The predicted salary is between 28800 - 43200 £ per year.
You are invited to apply for the Service Administrator role at Dawsongroup.
As a Service Administrator in Garforth, you will keep our service operations running smoothly, supporting both planned service work and breakdowns while managing the essential administration that keeps our fleet moving.
- Log and track breakdown calls from customers and engineers in line with set processes.
- Check incoming invoices and match them against orders before approving.
- Produce quotations for damage recharges and liaise closely with customers to progress agreements.
- Update records and systems with service activity from engineers and external agents.
- Support the Service Office Manager with wider service and maintenance control tasks.
About You
You enjoy helping people, staying organised, and keeping things moving behind the scenes. You bring previous admin experience, confidence using computer systems, and are comfortable working to deadlines.
- Previous admin experience involving coordination, communication or updating systems.
- Confident using Microsoft programmes and general office systems.
- A clear and friendly telephone manner when speaking with customers and engineers.
- Comfortable working with numbers when reviewing costs or checking invoices.
- Well-organised, proactive and willing to learn new processes.
About Us
Dawsongroup has been in business since 1935 and has over 50 years of experience in asset rental. Our Material Handling business is known for high service standards, reliable equipment and long-term customer relationships. We believe in supporting our people, investing in their growth and creating an environment where everyone can contribute.
- A values-led culture centred on integrity, teamwork and solving customer challenges.
- A business with long-standing customer partnerships and a strong presence across the UK and Europe.
- A supportive service team with clear processes and training.
- A commitment to wellbeing, development and creating rewarding careers.
Benefits
- Up to 25 days leave including your birthday plus bank holidays and up to 10 extra days through time served and purchase schemes.
- Funded training and development available at every stage of your career.
- Long-term incentives and progression opportunities across the wider group.
- Wellbeing and mental health support including trained internal teams.
- Life assurance, seasonal gifts, cycle-to-work schemes and more.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Commercial and Industrial Equipment Rental
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Service Administrator in Leeds employer: Dawsongroup
Contact Detail:
Dawsongroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand Dawsongroup's values and how they align with your skills. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and engineers, being clear and friendly is key. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Dawsongroup and ready to contribute to our fantastic service team.
We think you need these skills to ace Service Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous admin experience and any relevant skills that match the Service Administrator role. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it clear and friendly, and explain why you’re excited about the role. Mention how you enjoy helping people and staying organised, as these traits are key for us.
Show Off Your Tech Skills: Since the role involves using computer systems and Microsoft programmes, make sure to mention your comfort level with these tools in your application. We love candidates who are tech-savvy and can adapt to new systems easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dawsongroup
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like logging breakdown calls and checking invoices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires a knack for keeping things organised, be ready to share examples from your past admin experience. Talk about how you've managed multiple tasks or streamlined processes. This will demonstrate your ability to handle the demands of the job effectively.
✨Brush Up on Your Tech Skills
Dawsongroup values confidence in using computer systems, especially Microsoft programmes. Make sure you're comfortable discussing your experience with these tools. If you can, practice using relevant software before the interview to showcase your skills.
✨Prepare for Customer Interaction
A friendly telephone manner is crucial for this role. Think of scenarios where you've successfully communicated with customers or colleagues. Be ready to role-play a customer call during the interview to highlight your communication skills and approachability.
