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- Tasks: Support branch operations by managing customer enquiries and rental documentation.
- Company: Join Dawsongroup, a leading asset rental business with a strong reputation.
- Benefits: Enjoy competitive leave, funded training, and wellbeing initiatives.
- Other info: We value transferable skills and encourage all backgrounds to apply.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Organised, reliable, and comfortable with Microsoft Office applications.
The predicted salary is between 24000 - 30000 £ per year.
The Hiredesk Assistant will play a key role in supporting the smooth running of the branch by providing essential administrative and operational support across the rental desk. Working closely with the branch team, you will help coordinate customer enquiries, vehicle rental documentation, and day-to-day branch administration.
- Provide full administrative support to the branch to ensure rental operations run efficiently.
- Deliver a high standard of customer service when dealing with customers, drivers, and visiting personnel.
- Process booking forms, rental agreements, breakdown reports, and raise customer invoices.
- Maintain accurate records and update internal systems with customer information and documentation.
- Support the organisation of vehicle servicing and repairs by coordinating with local dealers and repair agents.
You are organised, reliable, and enjoy being the person who keeps things running smoothly behind the scenes. Whether your background is in administration, customer service, fleet support, or hire desk environments, you are comfortable managing multiple tasks in a busy branch setting.
- Strong administration and organisational skills with good attention to detail.
- Confident communicator with an excellent telephone manner when dealing with customers and colleagues.
- Comfortable using Microsoft Office applications including Word, Excel, and Outlook.
- Adaptable and proactive, happy to support different operational tasks when required.
Dawsongroup is one of the UK’s leading asset rental businesses, supporting supply chains with commercial vehicles and specialist equipment. Operating for over 90 years as a business and over 50 years in asset rental, we continue to grow while maintaining a strong commitment to our people and customers.
This role offers a great opportunity to develop your career within a growing rental and fleet operations environment. You will gain valuable experience supporting branch operations, customer relationships, and vehicle rental processes.
- Develop valuable experience within the commercial vehicle rental industry.
- Gain exposure to branch operations, fleet coordination, and customer service.
- Work closely with experienced colleagues across operations and sales teams.
- Access funded training and development as part of your career progression.
If you are looking to build a career in a business that invests in its people and values teamwork, we would love to hear from you.
Hiredesk Assistant employer: Dawsongroup
Contact Detail:
Dawsongroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hiredesk Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Hiredesk Assistant role.
✨Tip Number 2
Prepare for the interview by researching Dawsongroup and understanding their values. Show us you’re not just another candidate; demonstrate how your skills align with our commitment to customer service and operational excellence.
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with customers and colleagues, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Dawsongroup.
We think you need these skills to ace Hiredesk Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Hiredesk Assistant role. Use keywords from the job description to show we’re on the same page and you understand what we’re looking for.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the role and how your skills can help us keep things running smoothly at the branch. Be genuine and let your personality come through.
Show Off Your Organisational Skills: Since this role is all about keeping things organised, give examples in your application of how you’ve successfully managed multiple tasks before. We want to see that you can juggle responsibilities like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Dawsongroup
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hiredesk Assistant role. Familiarise yourself with the key responsibilities like managing customer enquiries and processing rental agreements. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've successfully managed multiple tasks in previous jobs. Think of specific examples where your attention to detail made a difference, and be ready to share them during the interview.
✨Practice Your Communication Skills
As a Hiredesk Assistant, you'll need to communicate effectively with customers and colleagues. Practise answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to get comfortable with your telephone manner.
✨Be Ready to Discuss Your Tech Savvy
This job involves using Microsoft Office applications, so be prepared to talk about your experience with Word, Excel, and Outlook. If you have any examples of how you've used these tools to improve efficiency or support operations, make sure to highlight them!