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For Companies At a Glance
- Tasks: Keep service operations running smoothly and support customers and engineers.
- Company: Dawsongroup, a leader in asset rental with a supportive culture.
- Benefits: Up to 25 days leave, funded training, wellbeing support, and career progression.
- Why this job: Join a values-led team and make a real impact in service operations.
- Qualifications: Previous admin experience and confidence with computer systems required.
- Other info: Great opportunities for growth and a commitment to employee wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
About this Role
Are you an experienced Service Administrator or someone with strong transferable admin skills looking to step into the world of asset rental and support our Material Handling team? This Service Administrator role in Garforth is all about keeping our service operations running smoothly while helping customers and engineers get what they need, when they need it. You will play a key part in supporting planned service work, breakdowns and all the essential admin that keeps our fleet moving.
- Log and track breakdown calls from customers and engineers in line with set processes.
- Check incoming invoices and match them against orders before approving.
- Produce quotations for damage recharges and liaise closely with customers to progress agreement.
- Update records and systems with service activity from engineers and external agents.
- Support the Service Office Manager with wider service and maintenance control tasks.
About You
You enjoy helping people, staying organised and keeping things moving behind the scenes. You bring previous admin experience and confidence using computer systems, and you are comfortable working to deadlines. If you are unsure whether you meet every single requirement, please apply as we value potential as much as experience.
- Previous admin experience that has involved coordination, communication or updating systems.
- Confident using Microsoft programmes and general office systems.
- A clear and friendly telephone manner when speaking with customers and engineers.
- Comfortable working with numbers when reviewing costs or checking invoices.
- Well organised, proactive and willing to learn new processes.
About Us
Dawsongroup has been in business since 1935 and has over 50 years of experience in asset rental. Our Material Handling business is known for high service standards, reliable equipment and long-term customer relationships. We believe in supporting our people, investing in their growth and creating an environment where everyone can contribute.
- A values led culture centred on integrity, teamwork and solving customer challenges.
- A business with long standing customer partnerships and a strong presence across the UK and Europe.
- A supportive service team with clear processes and training.
- A commitment to wellbeing, development and creating rewarding careers.
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
About Your Future
Here you can build confidence, skills and a long-term career within our service operations. You will be supported by experienced colleagues and have access to progression pathways across Dawsongroup.
- Up to 25 days leave including your birthday plus bank holidays and up to 10 extra days through time served and purchase schemes.
- Funded training and development available at every stage of your career.
- Long term incentives and progression opportunities across the wider group.
- Wellbeing and mental health support including trained internal teams.
- Life assurance, seasonal gifts, cycle to work schemes and more.
If you want to grow your career with a business that values people and invests in their future, this could be your next step. Join us and discover your potential. After all, our people are our greatest asset.
Service Administrator in Garforth employer: Dawsongroup
Contact Detail:
Dawsongroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Garforth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t hesitate to apply through our website! We value potential just as much as experience, so if you think you’ve got what it takes, throw your hat in the ring. You might just surprise yourself!
We think you need these skills to ace Service Administrator in Garforth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin experience and any transferable skills that relate to the Service Administrator role. We want to see how your background fits with what we do, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our Material Handling team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Organisational Skills: Since this role involves keeping things running smoothly, make sure to mention any experiences where you’ve successfully managed tasks or projects. We love seeing examples of how you’ve kept things organised in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dawsongroup
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like logging breakdown calls and checking invoices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Admin Skills
Highlight your previous admin experience during the interview. Be ready to discuss specific examples where you've coordinated tasks, communicated effectively, or updated systems. This will demonstrate your transferable skills and how they align with what the company is looking for.
✨Practice Your Communication Style
Since you'll be liaising with customers and engineers, practice speaking clearly and friendly. You might want to do a mock interview with a friend to get comfortable with your telephone manner. This will help you convey professionalism and approachability during the actual interview.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
