Dawsongroup TCS in Sutton in Ashfield seeks a Customer Service Controller to be the first point of contact for customers with assets on rent, coordinating service activity and keeping customers informed from initial call to resolution. You will manage calls, record asset information, coordinate breakdowns with engineers and support colleagues, and help ensure timely service delivery and first-time fixes.
This role emphasizes clear communication and proactive problem solving within a
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Customer Service Controller & Field Coordination employer: Dawsongroup
Dawsongroup EMC is an exceptional employer located in Brighouse, offering a dynamic work environment where you can lead and develop a dedicated team in the HGV sector. With a strong focus on employee wellbeing, comprehensive training programmes, and clear pathways for career progression, we ensure that our staff are supported both personally and professionally. Join us to be part of a family-owned business that values your contributions and invests in your future.
