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For Companies At a Glance
- Tasks: Coordinate field activities and diagnose technical issues for top-tier customer service.
- Company: Join a dynamic team focused on delivering exceptional service in the fleet industry.
- Benefits: Enjoy a rewarding office-based role with opportunities for growth and development.
- Why this job: Be part of a supportive culture that values your technical skills and offers real impact.
- Qualifications: Ideal for those with a background in Plant, HGV, or Fleet Engineering.
- Other info: Perfect for engineers seeking a new direction in their career.
The predicted salary is between 36000 - 60000 £ per year.
Qualified Plant, HGV or Fleet Engineer looking for a different direction? Vehicle background, technical experience looking for a rewarding office-based role?
About this Role
We're looking for a Technical Fleet Service Controller to help us deliver top-tier customer service and keep our engineers working at their best. You'll coordinate field activity, diagnose issues, and make sure our clients get the support they need.
Contact Detail:
Dawsongroup plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Fleet Service Controller
✨Tip Number 1
Familiarise yourself with the latest trends in fleet management and vehicle technology. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with professionals in the fleet service sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully diagnosed and resolved technical issues in a fleet context. Real-life examples will showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our company culture will help you align your answers during the interview, showing that you're a great fit for our team.
We think you need these skills to ace Technical Fleet Service Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical experience and any relevant qualifications in plant, HGV, or fleet engineering. Emphasise skills that relate to customer service and coordination, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in transitioning to an office-based role. Highlight your vehicle background and how your technical expertise can enhance customer service and support field engineers.
Showcase Problem-Solving Skills: Provide examples in your application of how you've diagnosed issues in the past and resolved them effectively. This will demonstrate your ability to handle the responsibilities of a Technical Fleet Service Controller.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Dawsongroup plc
✨Showcase Your Technical Knowledge
As a Technical Fleet Service Controller, it's crucial to demonstrate your understanding of vehicle mechanics and fleet management. Be prepared to discuss your previous experiences with diagnosing issues and coordinating repairs.
✨Emphasise Customer Service Skills
This role requires excellent customer service abilities. Share examples of how you've successfully managed client relationships or resolved customer issues in the past, highlighting your communication skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to coordinate field activities or handle unexpected challenges, showcasing your ability to think on your feet.
✨Research the Company Culture
Understanding the company's values and culture can give you an edge. Familiarise yourself with their approach to customer service and fleet management, and be ready to explain how you align with their mission.
