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- Tasks: Coordinate service activities and be the go-to contact for customers and engineers.
- Company: Join Dawsongroup Energy Solutions, a respected name in asset rental with over 90 years of experience.
- Benefits: Enjoy funded training, clear career progression, and generous leave plus wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while developing your professional skills.
- Qualifications: GCSEs and A Levels or equivalent; strong communication and admin skills required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
As a Service Co Ordinator within Dawsongroup Energy Solutions, you will act as the central point of contact between customers, engineers, and service partners. Reporting to the Service Manager, this role is essential in keeping service activity organised, responsive, and delivered to a high standard.
- Coordinating engineer workloads, service visits, access arrangements, and supporting logistics.
- Monitoring schedules, prioritising urgent requests, and adapting plans to meet changing operational needs.
- Acting as the first point of contact for customer service enquiries, resolving non-technical issues and escalating where required.
- Maintaining accurate service records, job data, and customer communications across internal systems.
You are organised, detail focused, and confident communicating with a wide range of people. You take pride in delivering a professional service and enjoy working in a fast-paced operational environment.
- GCSEs and A Levels or equivalent.
- Strong written and verbal communication skills with excellent literacy and numeracy.
- High level of administration skills with strong attention to detail.
- Confident using Microsoft Word, Excel, and Outlook.
- Experience within asset rental, renewable energy, construction, or plant environments.
- Able to learn quickly and support new processes with a positive and flexible approach.
Dawsongroup Energy Solutions is part of Dawsongroup, operating for over 90 years, with over 50 years in asset rental, now under the ownership of KKR. We support customers with reliable power solutions and long-term energy resilience.
- Established and respected name in asset rental.
- Strong focus on customer service, safety, and compliance.
- Investment in people, systems, and infrastructure.
We offer a stable environment where people can grow and build long-term careers.
- Funded training and development.
- Clear internal progression pathways.
- 24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra time served and purchase scheme.
- Life assurance, wellbeing support, and long-term incentives.
Dawsongroup plc is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. If you are looking to develop your career with an asset rental business that values professionalism, reliability, and people, we would like to hear from you. Our people are our greatest asset.
Service Co Ordinator in Milton Keynes employer: Dawsongroup plc
Contact Detail:
Dawsongroup plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co Ordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Co Ordinator role. We love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Service Co Ordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Co Ordinator role. Highlight your organisational skills and experience in customer service, as these are key to what we’re looking for!
Show Off Your Communication Skills: Since this role involves a lot of communication, don’t shy away from showcasing your written and verbal skills. Use clear, concise language in your application to demonstrate your ability to communicate effectively.
Be Detail-Oriented: We love candidates who pay attention to detail! Ensure your application is free from typos and errors, and that all information is accurate. This reflects the high standards we uphold at Dawsongroup Energy Solutions.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of it during the hiring process!
How to prepare for a job interview at Dawsongroup plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Co Ordinator role. Familiarise yourself with the key responsibilities like coordinating engineer workloads and handling customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with customers and engineers, be prepared to showcase your verbal and written skills. Practice explaining complex ideas simply and clearly. You might even want to bring examples of past communications or reports you've handled to illustrate your proficiency.
✨Demonstrate Your Organisational Skills
Highlight your ability to stay organised and manage multiple tasks effectively. Think of specific examples where you successfully prioritised urgent requests or adapted plans on the fly. This will reassure the interviewers that you can thrive in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. For instance, how would you handle a last-minute change in an engineer's schedule? Prepare by thinking through potential scenarios and your responses, showing that you can think on your feet and adapt to changing operational needs.
