At a Glance
- Tasks: Assist in fleet administration and ensure smooth operations daily.
- Company: Dawsongroup is dedicated to providing exceptional customer support.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Other info: Perfect for high school and college students looking for a rewarding part-time opportunity.
- Why this job: Join us for a dynamic role that enhances your organisational and customer service skills.
- Qualifications: No specific experience required, just a passion for organisation and helping others.
The predicted salary is between 28800 - 43200 β¬ per year.
About this Role
As a Fleet Administration Assistant, also known in the industry as a Customer Service Executive or Rental Operations Executive, you will be at the heart of our Truck and Trailer branch operations. This role focuses on keeping vehicles compliant, customers informed, and fleet activity running smoothly, balancing operational detail with excellent customer service.
- Managing day to day fleet administration for trucks and trailers at branch level.
- Carrying out detailed vehicle check in and check out inspections.
- Coordinating maintenance, MOTs, repairs, and planned servicing.
- Communicating with customers regarding vehicle condition, servicing, and damage.
- Working closely with engineering, fleet services, and internal support teams.
About You
You enjoy working in a busy operational environment and feel comfortable balancing customer conversations with hands on fleet responsibilities. You are organised, confident communicating clearly, and able to make practical decisions while remaining calm and professional.
- A full, valid UK driving licence.
- Experience in a customer service, transport, or operational environment.
- Comfortable using Microsoft Office including Word, Excel, and Outlook.
- Strong written and verbal communication skills.
- A practical, detail focused approach to inspections and administration.
If you do not meet every requirement but feel this role fits your skills and potential, we still encourage you to apply. We value transferable experience and the right attitude.
About Us
Dawsongroup Truck and Trailer is part of Dawsongroup, a leading asset rental business with over 90 years in business and more than 50 years in asset rentals. We support customers nationwide with reliable, well maintained vehicles and a service led approach built on trust and long term partnerships.
- A well established name in truck and trailer rental.
- Strong focus on safety, compliance, and customer care.
- Investment in people, systems, and fleet quality.
- Values driven by integrity, accountability, and teamwork.
- Recently acquired by KKR to support long term growth.
- Operation across 11 countries with more than 32,000 assets.
- Award winning support and long-standing client partnerships.
- One of the UK\'s leading independent asset rental and contract hire businesses.
About Your Future
We believe in building careers that last and supporting people as they grow within our business. You will join a stable organisation that offers structure, development, and long term opportunity.
- Funded training and development.
- 24 days standard leave allowance plus your Birthday, plus Bank Holidays, plus up to 10 days extra through time served and purchase schemes.
- Life assurance, wellbeing and mental health support.
- Clear internal progression pathways across the group.
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. If you are looking to develop your career with an asset rental business that genuinely values people and professionalism, we would love to hear from you. Our people are our greatest asset, and we are always keen to welcome those who want to grow with us.
Fleet Administration Assistant in Bristol employer: Dawsongroup plc
At Dawsongroup, we pride ourselves on fostering a dynamic and supportive work environment where every team member plays a crucial role in our success. With a strong emphasis on employee development and a culture that values collaboration and innovation, we offer excellent growth opportunities for those looking to advance their careers. Located in a vibrant area, our company also provides unique benefits that enhance work-life balance, making it an ideal place for individuals who are passionate about delivering exceptional customer service.
StudySmarter Expert Adviceπ€«
We think this is how you could land Fleet Administration Assistant in Bristol
β¨Tip Number 1
Familiarise yourself with fleet management software and tools commonly used in the industry. This knowledge will not only boost your confidence during interviews but also demonstrate your proactive approach to understanding the role.
β¨Tip Number 2
Highlight any previous experience in customer service or administrative roles during your conversations. Be ready to share specific examples of how you've successfully managed tasks or resolved issues, as this will showcase your suitability for the position.
β¨Tip Number 3
Network with current or former employees of Dawsongroup on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
β¨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and the company, and it gives you a chance to assess if Dawsongroup is the right fit for you as well.
We think you need these skills to ace Fleet Administration Assistant in Bristol
Some tips for your application π«‘
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Fleet Administration Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Service Skills:Since the role involves customer service, make sure to emphasise any relevant experience you have in this area. Use specific examples to demonstrate how you've successfully handled customer inquiries or resolved issues in the past.
Showcase Organisational Skills:As organisation is crucial for this role, provide examples of how you've effectively managed tasks or projects in previous positions. Mention any tools or methods you use to stay organised and efficient.
Craft a Compelling Cover Letter:Write a cover letter that not only introduces yourself but also explains why you're passionate about the role and how you can contribute to Dawsongroup's mission. Make it personal and engaging to capture their attention.
How to prepare for a job interview at Dawsongroup plc
β¨Show Your Organisational Skills
As a Fleet Administration Assistant, organisation is key. Be prepared to discuss specific examples of how you've successfully managed tasks or projects in the past. Highlight any tools or methods you use to stay organised.
β¨Demonstrate Customer Service Experience
Since the role involves customer support, be ready to share your experiences in providing excellent service. Think of situations where you resolved issues or went above and beyond for a customer, and explain how that aligns with Dawsongroup's commitment to top-tier support.
β¨Research the Company
Familiarise yourself with Dawsongroupβs values and services. Understanding their mission will help you tailor your answers and show genuine interest in the company. It also allows you to ask insightful questions during the interview.
β¨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle various situations. Practice responding to hypothetical challenges related to fleet administration and customer service to showcase your critical thinking.