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- Tasks: Coordinate rental agreements and manage customer inquiries with precision.
- Company: Join a dynamic team focused on delivering exceptional customer service.
- Benefits: Enjoy a fast-paced work environment with opportunities for growth.
- Why this job: Make a real impact while honing your organizational and communication skills.
- Qualifications: Detail-oriented individuals with a passion for customer satisfaction are encouraged to apply.
- Other info: Perfect for those looking to kickstart their career in a supportive atmosphere.
The predicted salary is between 28800 - 42000 £ per year.
Are you detail-oriented, have a knack for effective communication, and are passionate about maintaining high standards of customer satisfaction, then we’d love to hear from you! About you! Are you an organised, customer-focused professional looking to make an impact in a lively and fast-paced environment? We’re seeking a proactive Hire Desk Controller to be the backbone of our operations, ensuring seamless coordination and exceptional service. Position Overview: As Hire Desk Controller you will be working closely with Sales Managers and Operations team to ensure all necessary paperwork is received and processed accurately, attention to detail is a must. Key responsibilities, this will include, but is unlikely to be limited to: Creating rental agreements and supporting documentation Uploading ofhire and sales documents to SharePoint Ensure all on/off hire orders are taken in detail and processed correctly. input into IT hire system Dealing with queries Follow company policies and procedures relating to hire desk processes Ensure relevant spreadsheets and SharePoint are updated daily/weekly and any concerns are brought to the attention of Hire Desk Manager Answer incoming calls and deal with enquires efficiently in a timely manner Liaise with fleet department regarding availability and progr…
Hire Desk Controller employer: Dawsongroup Plc Careers
Contact Detail:
Dawsongroup Plc Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarize yourself with the specific software and tools used in hire desk operations. Being proficient in these systems will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your communication skills by preparing for potential role-play scenarios during the interview. This will allow you to demonstrate how you would handle customer queries and maintain high standards of service.
✨Tip Number 3
Research common challenges faced in hire desk operations and think about how you would address them. This proactive approach will impress the hiring team and show your commitment to problem-solving.
✨Tip Number 4
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This information can be invaluable in tailoring your approach during the interview process.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Highlight Your Attention to Detail: In your application, emphasize your ability to manage details meticulously. Provide examples of how you've successfully handled paperwork or documentation in previous roles.
Showcase Communication Skills: Since effective communication is key for this role, make sure to illustrate your communication skills in your cover letter. Mention specific instances where you effectively dealt with customer queries or collaborated with teams.
Demonstrate Customer Focus: Express your passion for customer satisfaction in your application. Share experiences where you went above and beyond to ensure a positive experience for customers.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the Hire Desk Controller position. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at Dawsongroup Plc Careers
✨Show Your Attention to Detail
As a Hire Desk Controller, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid mistakes or improved processes.
✨Demonstrate Effective Communication Skills
Since the role involves liaising with various teams and handling customer queries, practice articulating your thoughts clearly. You might want to prepare for questions that assess your communication style and how you handle difficult conversations.
✨Familiarize Yourself with Relevant Software
The job requires inputting data into IT hire systems and managing documents on SharePoint. Brush up on these tools before the interview, and be ready to discuss your experience with similar software.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to customer service and operational challenges. Think about how you would handle specific scenarios, focusing on your problem-solving skills and customer-focused approach.
