At a Glance
- Tasks: Lead strategic and operational initiatives across housing management and property services.
- Company: Join a large, ambitious housing provider making a real difference in the Midlands.
- Benefits: Competitive salary, leadership role, and the chance to shape organisational culture.
- Other info: Opportunity for significant impact and career growth in a values-driven organisation.
- Why this job: Be a key player in transforming customer service and driving performance across 8,500 homes.
- Qualifications: Extensive senior leadership experience in social housing or related sectors required.
The predicted salary is between 70000 - 90000 £ per year.
Dawson Jones Recruitment is exclusively supporting the appointment of a Regional Director for a large and ambitious housing provider operating across the Midlands. This is a rare opportunity to join a significant organisation at a pivotal stage in its journey. The successful candidate will play a key role in shaping culture, driving performance and delivering excellent customer outcomes across a regional portfolio of approximately 8,500 homes.
Reporting into the Executive Team, you will provide strategic and operational leadership across Housing Management, Property Services and Estates Services for a regional portfolio of approximately 8,500 homes. In addition, through your Property Services responsibilities, you will hold organisation wide accountability for DLO operations, playing a key role in driving performance, consistency and service excellence across the wider business.
This is a highly visible leadership role requiring someone who can balance strategic thinking with operational delivery while creating a culture of accountability, collaboration and continuous improvement.
The Role- Providing strategic and operational leadership across Housing Management, Property Services and Estates Services
- Leading customer focused service delivery across a regional portfolio of approximately 8,500 homes
- Holding organisation wide accountability for Direct Labour Organisation (DLO) operations
- Driving performance across repairs, maintenance, compliance and operational services
- Leading service improvement, transformation and cultural change initiatives
- Building and embedding a high performance culture focused on accountability, ownership and excellent customer outcomes
- Managing significant operational budgets, resources and business plans
- Working closely with Executive colleagues, stakeholders and governance groups to support organisational objectives
- Providing visible leadership across customer services, operational delivery and organisational performance
- Supporting the ongoing development of a customer focused, high performing and values driven organisation
- Significant senior leadership experience within social housing, property, customer operations or a related sector
- Responsibility for Housing Management, Property Services or broader operational functions
- Experience leading large multidisciplinary teams and senior managers
- Strong understanding of repairs, maintenance, compliance and service performance
- Experience overseeing or leading DLO operations
- A track record of driving organisational change, cultural improvement and service transformation
- Experience managing significant budgets and operational resources
- Excellent communication, stakeholder management and influencing skills
This is an exceptional opportunity to join a well established organisation with a strong social purpose, significant scale and genuine ambition for the future.
For a confidential discussion, please contact Claire Harrison at Dawson Jones Recruitment. Dawson Jones Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunity and welcome applications from all suitably qualified individuals.
Regional Director (Housing, Property Services & Estates) in Stafford employer: Dawson Jones Recruitment
Join a leading housing provider in the Midlands that is dedicated to making a positive impact on communities. With a strong focus on employee development, collaborative work culture, and a commitment to service excellence, this organisation offers a unique opportunity for growth and leadership in a pivotal role. Enjoy the benefits of working within a supportive environment that values accountability and innovation while managing a diverse portfolio of homes.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Director (Housing, Property Services & Estates) in Stafford
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Dawson Jones Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Dawson Jones Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Dawson Jones Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Regional Director (Housing, Property Services & Estates) in Stafford
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Regional Director (Housing, Property Services & Estates) role at Dawson Jones Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Dawson Jones Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Dawson Jones Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Dawson Jones Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Dawson Jones Recruitment.
