At a Glance
- Tasks: Lead a team to enhance income recovery and improve housing services.
- Company: Dynamic housing organisation focused on community impact.
- Benefits: Competitive salary, career development, and supportive work environment.
- Why this job: Make a difference in housing while leading a passionate team.
- Qualifications: Experience in income management and team leadership required.
- Other info: Join a forward-thinking company with a commitment to equality.
The predicted salary is between 41000 - 52000 Β£ per year.
We are currently supporting our West Yorkshire based client with the appointment of an experienced Housing Manager to lead and strengthen the income recovery team. This role will suit someone confident in managing a team and driving best practice in income recovery.
The Role
- Lead and oversee income collection activity, ensuring strong performance and best practice recovery
- Manage and support a team of Income Officers, providing day-to-day leadership and oversight
- Oversee the use of digital and automated tenant engagement tools to support effective customer contact and income recovery
- Work confidently with housing income and arrears management systems
- Review current processes and performance, making clear recommendations for service improvement
- Support complex income cases and provide insight to senior colleagues as required
Experience Required
- Proven experience as an Income Manager or Housing Manager with significant income management responsibility
- Strong understanding of income collection and arrears management best practice
- Experience managing or supervising income or housing teams
- Confident using systems and performance data to drive improvement
- Practical, solutions focused approach with the ability to deliver change at pace
Please apply now or contact Claire Harrison at Dawson Jones Recruitment for more information. Dawson Jones Recruitment is an equal opportunities employer. All applications will be handled in line with our privacy policy.
Housing Manager in Yorkshire employer: Dawson Jones Recruitment Ltd
Contact Detail:
Dawson Jones Recruitment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Housing Manager in Yorkshire
β¨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on an opportunity!
β¨Tip Number 2
Prepare for interviews by researching the latest trends in income recovery and housing management. We want you to be able to showcase your knowledge and confidence when discussing best practices with potential employers.
β¨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Housing Manager, especially your skills in managing teams and driving performance. We want you to shine during those crucial conversations.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the easiest way to get your application noticed. Plus, weβre here to support you every step of the way in landing that perfect job.
We think you need these skills to ace Housing Manager in Yorkshire
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Housing Manager role. Highlight your experience in income management and team leadership, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Donβt just list your responsibilities; showcase your achievements in previous roles. Use specific examples of how youβve improved income recovery or led a team to success. This helps us see the impact you've made in your past positions.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and get straight to the point about your relevant experience. We appreciate straightforward communication that gets to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of your application being seen. Itβs super easy and ensures your details go directly to us. Donβt miss out on this opportunity!
How to prepare for a job interview at Dawson Jones Recruitment Ltd
β¨Know Your Numbers
As a Housing Manager, you'll need to be confident with income collection and arrears management. Brush up on relevant statistics and performance metrics related to income recovery. Being able to discuss these numbers during your interview will show that you understand the financial side of the role.
β¨Showcase Your Leadership Skills
Since this role involves managing a team of Income Officers, be prepared to share examples of how you've successfully led teams in the past. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to drive best practices.
β¨Familiarise Yourself with Digital Tools
The job mentions using digital and automated tenant engagement tools. Make sure you know which systems are commonly used in the industry and be ready to discuss your experience with them. If youβve implemented any new technologies or processes, highlight those as well.
β¨Prepare for Scenario Questions
Expect questions about handling complex income cases or improving service processes. Prepare some scenarios where you successfully resolved issues or improved performance. This will help you illustrate your practical, solutions-focused approach and ability to deliver change at pace.