At a Glance
- Tasks: Lead IT initiatives, manage infrastructure, and provide expert support in a dynamic production environment.
- Company: Join Dunbia, a leading food processing company committed to better food production.
- Benefits: Enjoy a competitive salary, company laptop, paid holidays, and a pension scheme.
- Other info: Opportunity for career growth and involvement in cross-functional projects.
- Why this job: Make a real impact in a fast-paced IT role while supporting production efficiency.
- Qualifications: Experience in IT support with strong technical knowledge and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking an experienced and proactive IT Supervisor to join our team at the Launceston production facility. This is a hands-on role, critical to ensuring the smooth operation of all site IT systems and supporting production efficiency through high-quality, client-focused service. If you're ready to take on a dynamic role in a busy IT environment and contribute to the success of a leading food production business, we'd love to hear from you.
Responsibilities
- Lead the implementation of Group IT initiatives at site level.
- Manage and maintain IT infrastructure including networks, servers, and security systems.
- Diagnose and resolve system issues promptly to minimise downtime.
- Provide expert support for hardware and software (PCs, laptops, printers, phones).
- Configure and install IT solutions and manage user accounts, backups, and security.
- Ensure production systems and factory terminals are fully operational.
- Collaborate with Maintenance to replace failed hardware and restore functionality.
- Configure new products on factory terminals and ensure label compliance.
- Plan and execute system upgrades with minimal disruption.
- Evaluate software updates and consult with production teams on added functionality.
- Promote proper hardware care and barcode quality standards.
- Act as the primary on-site IT contact, offering guidance and training to users.
- Foster strong relationships across departments and support basic IT needs.
- Uphold help desk KPIs and deliver exceptional customer service.
- Manage resolution of business-critical system issues and communicate updates.
- Participate in cross-functional projects (IT, LEAN, telecoms).
- Collaborate with IT Management on policies, systems, and innovation.
- Manage IT procurement within budget and Capex guidelines.
- Prepare reports and summaries for site leadership.
- Champion continuous improvement and manage IT system changes.
- Provide emergency IT support outside standard hours when required.
Qualifications
- Previous experience in IT support within a production or manufacturing environment.
- Strong technical knowledge of networks, servers, and security systems.
- Familiarity with hybrid cloud, data centres, and on-site technologies.
- Excellent communication skills and fluency in English.
- Strong time management and prioritisation skills.
- Ability to work independently and collaboratively in a fast-paced setting.
Additional Information
- Help Desk Support & Management
- Windows Environment Administration
- Call Management Systems
- Network & Printer Support
The Dawn Meats Group is one of Europe’s leading food processing companies and operates as Dunbia in the UK. This is an exciting opportunity to join a company with a commitment to producing better food naturally.
Competitive Salary
Company Laptop & Mobile Phone
Paid Holidays
On-site Parking
Life insurance policy
Employee Assistance Program
Pension Scheme
IT Supervisor employer: Dawn Meats
Dunbia is an exceptional employer, offering a dynamic work environment at our Launceston production facility where IT Supervisors play a crucial role in ensuring operational efficiency. With a strong commitment to employee growth, we provide competitive salaries, comprehensive benefits including life insurance and a pension scheme, and opportunities for continuous improvement and innovation within the food production sector. Join us to be part of a collaborative culture that values high-quality service and fosters strong interdepartmental relationships.
StudySmarter Expert Advice🤫
We think this is how you could land IT Supervisor
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dawn Meats values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Dawn Meats might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dawn Meats!
✨Direct Apply to Dawn Meats
Let's not forget to apply directly through the Dawn Meats website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Supervisor
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dawn Meats.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dawn Meats. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dawn Meats
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
