Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop Technical Account Managers while ensuring exceptional client service in the red meat industry.
- Company: Join Dunbia, a fast-moving red meat manufacturer with a commitment to quality.
- Benefits: Enjoy 31 days annual leave and a supportive work environment.
- Why this job: Make a real impact by collaborating across teams and driving innovative solutions.
- Qualifications: Experience in customer relationship management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a committed, dedicated and experienced Senior Technical Account Manager to join our team at Dunbia, Cross Hands. This management position offers a unique chance to work as part of a fast-moving red meat manufacturer. You will work side by side with experienced Technical Account Managers and have a direct report, overseeing, developing and leading their development within the industry. You will collaborate with production, sales, and quality assurance teams to deliver exceptional service and innovative solutions to our clients.
Responsibilities
- Assist and develop Technical Account Managers in managing our customers, their accounts and understanding their operational needs.
- Ensure consistently high standards are met throughout supply and processing.
- Lead client onboarding from initial product setup, explaining processing technologies, and delivering tailored training relevant to industry requirements.
- Address quickly and efficiently client queries, troubleshoot technical issues related to red meat products, processing equipment, safety, and compliance, keeping the Site Technical Manager up to date on complex cases.
- Manage account reviews, compiling weekly and monthly data on production performance, product quality, compliance metrics, and customer feedback.
- Maintain detailed records of client interactions, product issues and resolutions.
- Work effectively with cross-departmental teams, collaborating with Sales, Product Development, Engineering, and Quality Assurance teams to provide meat industry-specific solutions and ensure client satisfaction.
- Take initiative and stay informed about advancements in meat processing technologies, industry regulations, food safety improvements, animal welfare standards, and trends in the red meat sector.
Qualifications
- Customer relationship management in the red meat supply chain.
- Exceptional communication and interpersonal skills, with a customer-focused approach.
- Broad range of problem-solving skills and an ability to take initiative when faced with industry-specific challenges.
- Able to work independently and collaboratively with cross-functional teams.
- Strong organisational skills and attention to detail, specifically in compliance and quality assurance matters.
- Previous experience in a customer-facing or technical role within the food sector is essential.
- Bachelor’s degree in Food Science, Animal Science, Business, Meat Technology, or a related field is desirable, but not necessary.
Monday – Friday 8.30am-5pm on site. 31 days annual leave.
Senior Technical Account Manager employer: Dawn Meats Group
Contact Detail:
Dawn Meats Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dunbia on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of red meat processing technologies and industry regulations. We want to show that we’re not just interested, but genuinely passionate about the field!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to nail our responses, especially around customer relationship management and problem-solving scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Senior Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Technical Account Manager. Highlight your experience in customer relationship management and any relevant technical skills that align with the red meat supply chain.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for the food sector and your understanding of the industry. Mention specific examples of how you've tackled challenges in previous roles, especially those related to client onboarding or technical issues.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to troubleshoot and resolve issues efficiently. Provide examples of how you've successfully managed client queries or improved processes in past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Dawn Meats Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the red meat supply chain and processing technologies. Familiarise yourself with common industry challenges and solutions, as well as any recent advancements. This will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Communication Skills
As a Senior Technical Account Manager, you'll need to communicate effectively with various teams and clients. Prepare examples of how you've successfully managed client relationships or resolved issues in the past. Practising clear and concise communication during the interview will help demonstrate your interpersonal skills.
✨Be Ready for Problem-Solving
Expect to face some scenario-based questions that test your problem-solving abilities. Think of specific instances where you've tackled technical issues or improved processes. Highlight your initiative and how you collaborated with others to achieve results, as this is key in a cross-functional role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client onboarding, quality assurance, and how they stay ahead in the industry. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.