At a Glance
- Tasks: Lead IT initiatives, manage infrastructure, and provide expert support in a dynamic production environment.
- Company: Join Dunbia, a leading food processing company committed to producing better food naturally.
- Benefits: Enjoy a competitive salary, company laptop, paid holidays, and life insurance.
- Other info: Opportunity for career growth in a collaborative and fast-paced setting.
- Why this job: Make a real impact by ensuring smooth IT operations in a busy production facility.
- Qualifications: Experience in IT support, strong technical knowledge, and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
The Dawn Meats Group is one of Europe’s leading food processing companies and operates as Dunbia in the UK. This is an exciting opportunity to join a company that has a desire to produce better food naturally.
The Opportunity
We are currently seeking an experienced and proactive IT Supervisor to join our team at the Launceston production facility. This is a hands-on role, critical to ensuring the smooth operation of all site IT systems and supporting production efficiency through high-quality, client-focused service.
What We Offer
- Competitive Salary
- Company Laptop & Mobile Phone
- Paid Holidays
- On-site Parking
- Life insurance policy
- Employee Assistance Program
- Pension Scheme
Apply Today
If you’re ready to take on a dynamic role in a busy IT environment and contribute to the success of a leading food production business, we’d love to hear from you.
Responsibilities
- Lead the implementation of Group IT initiatives at site level.
- Manage and maintain IT infrastructure including networks, servers, and security systems.
- Diagnose and resolve system issues promptly to minimise downtime.
- Provide expert support for hardware and software (PCs, laptops, printers, phones).
- Configure and install IT solutions and manage user accounts, backups, and security.
- Ensure production systems and factory terminals are fully operational.
- Collaborate with Maintenance to replace failed hardware and restore functionality.
- Configure new products on factory terminals and ensure label compliance.
- Plan and execute system upgrades with minimal disruption.
- Evaluate software updates and consult with production teams on added functionality.
- Promote proper hardware care and barcode quality standards.
- Act as the primary on-site IT contact, offering guidance and training to users.
- Foster strong relationships across departments and support basic IT needs.
- Uphold help desk KPIs and deliver exceptional customer service.
- Manage resolution of business-critical system issues and communicate updates.
- Participate in cross-functional projects (IT, LEAN, telecoms).
- Collaborate with IT Management on policies, systems, and innovation.
- Manage IT procurement within budget and Capex guidelines.
- Prepare reports and summaries for site leadership.
- Champion continuous improvement and manage IT system changes.
- Provide emergency IT support outside standard hours when required.
Qualifications
About You
Essential Skills & Experience:
- Previous experience in IT support within a production or manufacturing environment.
- Strong technical knowledge of networks, servers, and security systems.
- Familiarity with hybrid cloud, data centres, and on-site technologies.
- Excellent communication skills and fluency in English.
- Strong time management and prioritisation skills.
- Ability to work independently and collaboratively in a fast-paced setting.
Technical Skills
- Help Desk Support & Management
- Windows Environment Administration
- Call Management Systems
- Network & Printer Support
No company sponsorship is available to overseas applicants for this position.
IT Supervisor employer: Dawn Meats Group
Dunbia is an exceptional employer, offering a dynamic work environment at our Launceston production facility where innovation meets tradition in food processing. We prioritise employee growth through hands-on experience and provide a comprehensive benefits package, including competitive salaries, life insurance, and a pension scheme, all while fostering a collaborative culture that values teamwork and continuous improvement. Join us to be part of a company committed to producing better food naturally, where your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land IT Supervisor
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Supervisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of IT systems. Be ready to discuss how you've tackled challenges in previous roles, especially in a production environment like Dunbia's.
✨Tip Number 3
Showcase your problem-solving abilities during interviews. Share specific examples of how you've diagnosed and resolved IT issues quickly to minimise downtime—this is crucial for the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Dunbia.
We think you need these skills to ace IT Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Supervisor role. Highlight your relevant experience in IT support, especially in production or manufacturing environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Dunbia. Share specific examples of how you've tackled IT challenges in the past and how you can contribute to our success.
Show Off Your Technical Skills:Don’t hold back on showcasing your technical know-how! Mention your experience with networks, servers, and security systems. We love candidates who can demonstrate their expertise and problem-solving abilities.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Dawn Meats Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networks, servers, and security systems. Be ready to discuss your previous experiences in IT support within a production or manufacturing environment, as this will show you understand the unique challenges of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved system issues in the past. Highlight your ability to minimise downtime and provide expert support for hardware and software. This will demonstrate your proactive approach and readiness to tackle challenges head-on.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Be prepared to explain complex IT concepts in simple terms, as you'll need to guide and train users across departments. Confidence in your communication can set you apart.
✨Emphasise Team Collaboration
Dunbia values collaboration, so be ready to discuss how you've worked with cross-functional teams in the past. Share specific instances where you’ve fostered strong relationships and supported basic IT needs, as this will highlight your ability to work well in a busy IT environment.
